At a Glance
- Tasks: Protect M&S stores and deliver outstanding customer service while using cutting-edge technology.
- Company: Join the friendly M&S and Mitie family in a dynamic retail environment.
- Benefits: Earn £14.90 per hour with flexible benefits and career progression opportunities.
- Other info: Enjoy training, development opportunities, and recognition for your performance.
- Why this job: Make a real impact by safeguarding people and assets in a vibrant community.
- Qualifications: Security experience and a valid SIA Licence are essential.
The predicted salary is between 14 - 15 £ per hour.
Retail Security Officer – M&S
Location: Relief position in M&S stores (London Colney, Cheshunt, Brentcross, Borehamwood etc)
Salary: £14.90 per hour
Candidate must have 5 years trackable working history in the UK.
Why You'll Love This Job
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £14.90 per hour with benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Company‑funded SIA licence renewal and continuous training.
- Cutting‑Edge Tech: Use body‑worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
What We're Looking For
- Security experience essential.
- Valid SIA Licence.
- Excellent customer service, communication skills, energy, and enthusiasm.
Your Role
- Follow all policies and legal requirements.
- Use provided technology for effective reporting.
- Proactively review and improve assignment instructions.
- Stay alert and report hazards while remaining vigilant.
- Handle challenging situations with calm professionalism.
- Contact emergency services when needed.
If you're passionate about customer service and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.
Benefits
- We offer a flexible benefits scheme tailored to your lifestyle.
- The scheme includes: Virtual GP consultations and financial wellbeing assistance through the Salary Finance scheme (access 50% of earned pay before payday for a small fee, and competitive loans).
- Choices: customizable benefits platform (dental insurance, dining cards, coffee clubs, discounted tech products).
- MiDeals: high street discounts from thousands of retailers, gyms, and more.
- Cycle‑to‑work scheme.
- Life cover: greater of your equivalent annual salary or a minimum of £10,000.
- Save‑as‑you‑earn scheme.
- Mitie Matching Share Plan (possible free shares).
We recognize employee performance with Mitie Stars, offering cash prizes monthly and a chance for a £10,000 top prize at year‑end. Career progression is a top priority. We provide varied training and development opportunities through a wide selection of learning resources. We are committed to inclusive recruitment. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know.
Relief Security Officer in St Albans employer: Mitie Cleaning & Hygiene Services
Join the M&S and Mitie family as a Relief Security Officer, where you'll enjoy competitive pay of £14.90 per hour alongside a comprehensive benefits package that includes flexible options tailored to your lifestyle. Our commitment to professional growth is evident through company-funded training and a supportive work culture that values community and employee recognition, making this an excellent opportunity for those passionate about safeguarding and customer service in a dynamic retail environment.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the security and retail sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience and how it aligns with the role of a Relief Security Officer.
✨Tip Number 3
Stay sharp and informed! Keep up with the latest trends in security technology and customer service. This will not only help you in interviews but also show that you're genuinely interested in the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Relief Security Officer in St Albans
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 5 years of trackable working history in the UK. We want to see how your security experience aligns with what we're looking for, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for the Relief Security Officer role. Use keywords from the job description to show us you understand what we’re after and how you fit the bill.
Be Professional and Personable:Since customer service is key, let your personality shine through! We love candidates who can balance professionalism with a friendly approach, so don’t be afraid to show us your enthusiasm.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Relief Security Officer, especially in a retail environment like M&S. Familiarise yourself with common security protocols and how to handle challenging situations calmly.
✨Showcase Your Customer Service Skills
Since this role involves delivering outstanding customer service, be ready to share examples from your past experiences. Think of specific situations where you went above and beyond for a customer or handled a difficult interaction with professionalism.
✨Familiarise Yourself with Technology
As a Relief Security Officer, you'll be using body-worn cameras and mobile devices for reporting. If you have experience with similar technology, mention it! If not, express your willingness to learn and adapt quickly to new tools.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare some thoughtful questions about the role and the company culture. Ask about training opportunities, team dynamics, or how they support employees' professional growth. This shows you're genuinely interested in being part of their community.
