Service Delivery & SLA Manager – Facilities in Southampton

Service Delivery & SLA Manager – Facilities in Southampton

Southampton Full-Time On-site
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Mitie Cleaning & Hygiene Services in Southampton is seeking a Service Support Manager to deliver excellent service standards, meet SLAs, and adhere to cleaning specifications and compliance procedures. You will oversee ~25 large commercial sites across the South East and South West of England, ensuring strong client relationships and smooth daily operations.

Ideal candidates will have prior management experience in soft services/cleaning, superb customer service, and good IT skills.

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Service Delivery & SLA Manager – Facilities in Southampton employer: Mitie Cleaning & Hygiene Services

Mitie is an excellent employer, offering a dynamic work environment on the Sellafield site where innovation and safety are paramount. Employees benefit from a strong culture of collaboration, ongoing professional development opportunities, and the chance to work on high-impact projects that contribute to asset care excellence. With a commitment to quality outcomes and stakeholder engagement, Mitie fosters a rewarding atmosphere for those looking to make a meaningful impact in their careers.

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Contact Details:

Mitie Cleaning & Hygiene Services Recruitment Team