Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure safety at West Quay Shopping Centre through patrols and customer engagement.
- Company: National cleaning services company with a focus on security.
- Benefits: Competitive pay of £13.09/hour, pension, and training packages.
- Why this job: Join a vital role in keeping customers safe while gaining valuable experience.
- Qualifications: Valid SIA Door Supervisor Licence and strong communication skills.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 13 - 16 £ per hour.
A national cleaning services company is seeking a Lead Security Officer to ensure safety and security at the West Quay Shopping Centre in Southampton. The role involves conducting patrols, welcoming customers, and identifying suspicious activities.
Candidates must possess a valid SIA Door Supervisor Licence and demonstrate strong communication skills.
The position offers a competitive pay rate of £13.09 per hour with various employee benefits including pension and training packages.
Lead Security Officer - Customer-Facing & Patrolling in Southampton employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Security Officer - Customer-Facing & Patrolling in Southampton
✨Tip Number 1
Make sure you know the ins and outs of the West Quay Shopping Centre. Familiarise yourself with the layout, key areas, and potential security risks. This will show your commitment and help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! As a Lead Security Officer, you'll be welcoming customers and interacting with various people. Role-play scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network with current employees or others in the security field. They can provide valuable insights about the company culture and expectations. Plus, it might just give you a leg up when applying through our website!
✨Tip Number 4
Don’t forget to highlight your SIA Door Supervisor Licence and any relevant experience during interviews. Be ready to discuss specific situations where you've successfully handled security challenges. This will demonstrate your capability for the role.
We think you need these skills to ace Lead Security Officer - Customer-Facing & Patrolling in Southampton
Some tips for your application 🫡
Show Your Passion for Security: When writing your application, let us know why you're passionate about security. Share any relevant experiences that highlight your commitment to keeping people safe, especially in customer-facing roles.
Highlight Your Communication Skills: Since strong communication is key for this role, make sure to showcase your ability to interact with customers effectively. Use examples from past jobs or situations where you’ve successfully communicated in challenging scenarios.
Mention Your SIA Licence: Don’t forget to mention your valid SIA Door Supervisor Licence right at the start of your application. It’s a must-have for this position, so we want to see it front and centre!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols and procedures. Familiarise yourself with common safety issues in shopping centres, as well as how to handle suspicious activities. This will show the interviewers that you're proactive and ready for the role.
✨Showcase Your Communication Skills
Since this role involves welcoming customers, practice your communication skills. Think about how you would greet a customer or handle a difficult situation. Role-playing with a friend can help you feel more confident and articulate during the interview.
✨Highlight Your Experience
Be prepared to discuss your previous experience in security or customer service roles. Use specific examples to illustrate how you've successfully managed situations in the past. This will help the interviewers see how your background aligns with their needs.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team you'll be working with or the training packages they offer. It shows your genuine interest in the position and helps you determine if it's the right fit for you.