At a Glance
- Tasks: Protect the store and its people while delivering top-notch customer service.
- Company: Join Waitrose, a leading retailer with a strong commitment to security and customer care.
- Benefits: Earn £15.62 per hour plus amazing perks like discounts, life cover, and flexible benefits.
- Other info: Extensive training provided, with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that values your energy and enthusiasm in a secure environment.
- Qualifications: Previous security experience and an SIA licence are essential.
The predicted salary is between 15.62 - 15.62 £ per hour.
Fixed Term Store Protection Officer – Waitrose, Crewkerne
Payrate: £15.62 per hour. Breaks unpaid. Guaranteed number of hours per week. Permanent location.
- Job Overview
- Retail Security Officer role to protect the Waitrose store, its people, and assets by providing security and excellent customer service in line with Mitie and Waitrose key values.
- £15.62 per hour payrate with numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Extensive training provided including MAYBO and a focus on customer service.
- Full support from the NOC and provision of technology such as body‑worn cameras and incident‑reporting devices.
- Deliver outcomes that meet or exceed expectations of Mitie and Waitrose using all provided technology and ASCONE guidance.
- What We Are Looking For
- Previous security experience.
- SIA licence.
- Excellent communication skills at all levels.
- Energy and enthusiasm.
Main Duties – Operations
- Ensure compliance with all policies, regulatory requirements, and UK law as directed by the Security Account Manager.
- Engage fully with the National Operations Centre (NOC) and Mitie management; use all provided technology.
- Complete all tasks and duties on site as defined within the Assignment Instructions (AI).
- Review and suggest amendments to the Assignment Instructions for continuous improvement.
- Maintain required frontline licence and complete any contractually required courses.
- Work systematically and methodically.
- Training
- Complete all required competency training.
- Undergo continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key objectives and develop job knowledge.
- Renew licence 16 weeks before expiry.
- Security and Health & Safety
- Immediately report any health & safety hazards or potential hazards.
- Remain alert to threats or changes; act to reduce risk.
- Use common sense and involve others if a situation becomes threatening.
- Maintain professional conduct with difficult customers.
- Record incidents accurately in a notebook for subsequent incident reporting.
- Adhere to schedules and demonstrate commitment to Mitie and the client.
- Ensure check calls are performed at the allocated time slots as specified in the Assignment Instructions.
- Call emergency services and the Communication Centre to report all incidents.
Benefits
- Mi Deals platform: discounts from thousands of retailers, gyms, and more.
- Virtual GP, financial wellbeing assistance, Salary Finance scheme (access to 50% of earned pay pre‑payday).
- Flexible benefits platform Choices: dental insurance, dining cards, coffee clubs, technology purchase discounts, and more.
- Cycle‑to‑work scheme, high‑street discounts, and Life cover (greater of salary or £10,000).
- Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
- Recognition through Mitie Stars and monthly/annual prizes.
We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long‑term condition and require reasonable adjustments, please let us know during the recruitment process.
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Store Protection Officer in Somerset employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. Located in Dalkeith, this role as a Licensed Security Officer not only provides competitive benefits such as life cover and dental insurance but also fosters personal and professional growth through various opportunities. Join us to be part of a team that values proactive protection and compliance while enjoying unique perks like discounts through MiDeals.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Protection Officer in Somerset
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Store Protection Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Cleaning & Hygiene Services. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Store Protection Officer candidates.
✨Directly Apply to Mitie Cleaning & Hygiene Services
Don’t forget to apply for the Store Protection Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Cleaning & Hygiene Services.
We think you need these skills to ace Store Protection Officer in Somerset
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Cleaning & Hygiene Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Cleaning & Hygiene Services.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Cleaning & Hygiene Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Cleaning & Hygiene Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Cleaning & Hygiene Services.
