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- Tasks: Lead project delivery and support business growth for Mitie's customer accounts.
- Company: Mitie is the UK's top facilities management and professional services company, serving diverse clients.
- Benefits: Enjoy flexible benefits, discounts, a cycle-to-work scheme, and access to a virtual GP.
- Why this job: Join a dynamic team focused on innovation and community impact while advancing your career.
- Qualifications: Experience in project delivery and strong communication skills are essential.
- Other info: Inclusive recruitment process; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
The Solutions Manager Project Professional Services (PPS) will primarily be responsible for supporting the growth in the value of projects delivered on existing Mitie customer accounts and for assisting bid activity for new and retained contracts on a national basis.
Main Duties Responsibilities:
- Supporting the strategy for PPS and assisting with business development activity across the PPS portfolio.
- Developing and maintaining a comprehensive understanding of Mitie products, services and propositions with particular reference to project delivery capabilities and value propositions.
- With the Solutions Director, supporting the Mitie FM sales and bid team as a project delivery Subject Matter Expert (SME).
- With the Solutions Director, supporting the development of complex win strategies for bids and sales projects.
- Supporting the Solutions Director and the Projects Client Development Directors in building a visible pipeline of new business opportunities and enhancements.
- Supporting the Solutions Director in implementing a programme to build relationships with key stakeholders and potential customers.
- Working with the PPS project directors and the Solutions Director to generate holistic solutions that address client needs and differentiate Mitie from competitors.
- Working with the Projects Centre of Excellence to integrate emerging digital and AI solutions into PPS value propositions.
- Supporting the PPS project directors and Solutions Director in resolving live project delivery issues.
- Supporting the achievement of set objectives and financial targets.
- Tracking and reporting progress against current and future opportunities to support business reporting activities.
- Promoting a positive customer-oriented culture.
What we are looking for:
- Ideally experience working at Solutions Manager, Account Manager level in a project delivery organisation.
- Ability to identify, analyse and engage credibly with internal and external stakeholders at appropriate levels within their respective organisations.
- Appropriate communication skills with the ability to shape and hone a message to meet the needs of the target audience.
- Able to deliver results in a matrix environment.
- Experience in supporting development of business cases.
- Able to manage and track high level programme plans for multi-year investments.
- Technically experienced with a graduate level knowledge of the built environment.
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Zoe Wade.
Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Together our diversity makes us stronger.
Solutions Manager -PPS - Capital Projects employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Manager -PPS - Capital Projects
✨Tip Number 1
Familiarise yourself with Mitie's products and services, especially those related to project delivery. Understanding the company's value propositions will help you engage more effectively during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Mitie, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your experience in managing stakeholder relationships. Highlight specific examples where you've successfully engaged with internal and external stakeholders, as this is crucial for the Solutions Manager role.
✨Tip Number 4
Stay updated on industry trends, especially in facilities management and project delivery. Being knowledgeable about emerging digital and AI solutions can set you apart as a candidate who is forward-thinking and innovative.
We think you need these skills to ace Solutions Manager -PPS - Capital Projects
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Solutions Manager -PPS - Capital Projects role. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in project delivery and business development. Emphasise your ability to engage with stakeholders and deliver results in a matrix environment, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Mitie's values and how your background aligns with their needs. Mention specific examples of past experiences that demonstrate your skills in managing projects and developing business cases.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a Solutions Manager.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Understand Mitie's Offerings
Before the interview, make sure you have a solid grasp of Mitie's products and services, especially those related to project delivery. This knowledge will help you demonstrate your ability to support the growth of existing customer accounts effectively.
✨Showcase Your Stakeholder Engagement Skills
Be prepared to discuss your experience in engaging with both internal and external stakeholders. Highlight specific examples where you've successfully navigated complex relationships to achieve project goals, as this is crucial for the Solutions Manager role.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've resolved live project delivery issues. Be ready to explain your approach to problem-solving and how you can apply these skills to support the Solutions Director and project directors at Mitie.
✨Prepare for Business Development Discussions
Since the role involves assisting with bid activity and business development, come equipped with ideas on how to build a visible pipeline of new business opportunities. Discuss any relevant experience you have in developing win strategies for bids and sales projects.
