Site Protection Officer

Better places, thriving communities.

Salary: £13.45

Contract Type: Full-time

Location: AVONMOUTH, Bristol

Hours: 4 On, 4 Off Shift Pattern. 07:00-19:00 – Days, Nights & Weekends (flexibility for short-notice cover/overtime)

Job Title: Site Protection Officer (SPO) – Marks & Spencer Distribution Centres

Job Overview

Fantastic opportunity to join the Mitie and Marks & Spencer family!

We are looking for a professional and adaptable Site Protection Officer (SPO) to provide exceptional security cover across Marks & Spencer Distribution Centres in Avonmouth.

As an SPO, you will play a vital role in maintaining a safe and secure working environment for staff, visitors, and contractors, protecting company assets, and ensuring a consistent, high-quality service across all DCs. You will be required to work flexibly across days, nights, and weekends, including short-notice cover when required.

Comprehensive training will be provided, along with access to Mitie's extensive benefits package, including Pension, Save As You Earn, Share Incentive Plans, MiDeals, Life Assurance, and Childcare Vouchers.

Main Duties & Responsibilities

• Provide professional security cover across multiple M&S Distribution Centres within Bristol.
• Deliver outstanding customer service in line with Mitie and M&S key values.
• Maintain professional standards of appearance, conduct, and incident reporting.
• Monitor access control systems, CCTV, and vehicle movements in accordance with site procedures.
• Conduct regular internal and external patrols to ensure site safety and security.
• Conduct site and person searches.
• Clearly communicate with staff and members of the public, reporting any concerns to security management.
• Support the prevention and investigation of theft, stock loss, and unauthorised access.
• Respond promptly and effectively to incidents, alarms, and emergencies following site protocols.
• Assist site management and permanent SPO teams to maintain smooth and compliant operations.
• Work flexibly to meet operational requirements, including short-notice assignments.
• Ensure compliance with all Health & Safety and company security policies.

Person Specification

• Literate and numerate skills, with strong attention to detail and IT skills.
• Professional appearance and high personal standards.
• Adaptable, reliable, and able to work independently or as part of a team.
• Excellent Verbal Communication And Interpersonal Skills.
• Calm under pressure with a positive, can-do attitude.
• Must hold a valid front-line SIA Licence.
• Must hold a full UK driving licence and have access to a reliable vehicle due to location.

Health & Safety Responsibilities

• Follow all Mitie and Group Health & Safety policies and procedures.
• Report any hazards, risks, or incidents immediately to your line manager.
• Use all work equipment and personal PPE correctly and responsibly.
• Identify and report any training or equipment needs promptly.

Benefits

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.