At a Glance
- Tasks: Lead and train a cleaning team to maintain high standards in a busy shopping centre.
- Company: Join Landsec, a dynamic company focused on creating vibrant retail spaces.
- Benefits: Enjoy competitive pay, holiday entitlement, and discounts at top retailers.
- Other info: Be part of a supportive team with great career development opportunities.
- Why this job: Make a difference in a fast-paced environment while developing your leadership skills.
- Qualifications: Previous cleaning and supervisory experience is essential; strong communication skills are a must.
The predicted salary is between 31200 - 31200 £ per year.
We are looking for a Cleaning Supervisor to join our team at Southside Shopping Centre, Wandsworth. This is a hands‑on role suited to someone with previous cleaning experience, strong communication skills, and the ability to lead by example within a fast‑paced retail environment.
Responsibilities
- Manage and support the cleaning team on shift
- Ensure all cleaning tasks are completed to a high standard and within agreed SLA requirements
- Maintain high standards across malls, toilets, back of house areas and external environments
- Ensure cleaning equipment is clean, safe and used correctly
- Support with staff training, development and performance management
- Monitor stock levels, uniforms and cleaning consumables
- Complete audits, reports and use mobile devices for operational data/tasks
- Ensure all Health & Safety procedures and company policies are followed
- Deliver excellent customer service and professionally handle issues or escalations
- Work closely with the wider site management team to maintain high presentation standards across the shopping centre
Qualifications
- Previous cleaning experience is essential
- Previous supervisory or Duty Manager experience preferred
- Good English communication and customer service skills
- Ability to lead a team and work independently
- Reliable, proactive and hardworking attitude
- Flexible approach to working hours and operational needs
- Comfortable using mobile devices and completing basic reporting tasks
- Strong understanding of cleaning standards
Benefits
- Holiday entitlement and pension contributions
- Access to MiDeals discounts across hundreds of high street retailers
- Virtual GP and wellbeing support services
- Career development and training opportunities
- Recognition schemes including Mitie Stars rewards
- A supportive team environment within a busy retail destination
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
Shopping Centre Cleaning Supervisor – Lead & Train Team employer: Mitie Cleaning & Hygiene Services
At Landsec, we pride ourselves on being an excellent employer, offering a supportive team environment at the Southside Shopping Centre in Wandsworth. Our commitment to employee growth is reflected in our career development and training opportunities, alongside benefits such as holiday entitlement, pension contributions, and access to exclusive discounts. Join us to be part of a dynamic retail setting where your contributions are recognised and valued.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shopping Centre Cleaning Supervisor – Lead & Train Team
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Landsec and Southside Shopping Centre. Understanding their values and what they stand for can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to cleaning standards and team management. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've successfully led a team or handled challenges in a fast-paced environment. This will demonstrate your ability to manage and support the cleaning team effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a positive impression and keep you on their radar as they make their decision.
We think you need these skills to ace Shopping Centre Cleaning Supervisor – Lead & Train Team
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous cleaning and supervisory experience in your application. We want to see how you've led teams and maintained high standards in past roles, so don’t hold back!
Communicate Clearly:Since strong communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts well – it’ll make a great impression on us!
Tailor Your Application:Take a moment to tailor your application specifically for the Cleaning Supervisor role. Mention how your skills align with the responsibilities listed in the job description, especially around training and leading a team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Cleaning Standards
Before the interview, brush up on the cleaning standards and procedures relevant to the role. Be ready to discuss how you’ve maintained high standards in previous positions and how you would ensure your team does the same.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to train and develop staff, as well as how you handle performance management. This will demonstrate that you can lead by example in a fast-paced environment.
✨Communicate Effectively
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Think about how you would handle customer service issues or escalations, and be ready to share specific examples.
✨Familiarise Yourself with Health & Safety Procedures
Make sure you understand the health and safety protocols related to cleaning. Be prepared to discuss how you would ensure compliance within your team and maintain a safe working environment for everyone.
