At a Glance
- Tasks: Ensure a safe and welcoming environment for customers and colleagues in a fast-paced retail setting.
- Company: Join M&S, a leading retailer committed to customer service and safety.
- Benefits: Earn £14.58 per hour with flexible hours and great employee discounts.
- Other info: Inclusive recruitment process; excellent career growth opportunities within a diverse team.
- Why this job: Be part of a team that values professionalism and customer care while keeping everyone safe.
- Qualifications: Previous security experience preferred; strong communication skills are essential.
The predicted salary is between 14.58 - 14.58 £ per hour.
- M&S
- Guaranteed 8+ hours per week
- Retail Security Officer – M&S
- Salary - £14.58 per hour
Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues.
This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products.
- At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed.
- Customer service is at the heart of the role.
You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues.
- You'll help keep our stores safe and secure.
From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment.
- Being digitally confident is essential.
You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management.
- You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently.
- Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
- Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed.
What We're Looking For
- Previous security experience is preferred
- A valid SIA licence is desirable, although not essential
- Strong communication and interpersonal skills
- A calm, confident and professional approach
- A proactive mindset with the ability to make sound decisions quickly
- A genuine passion for customer service and keeping people safe
- Important Information
All candidates must be able to provide a 5-year checkable work history within the UK.
This is a role where service, safety and professionalism come together every single day.
- Excellent Benefits
- Guaranteed 40+ hours per week
- 20% colleague discount (after a qualifying period)
- Company-funded SIA licence renewal
- Share Incentive Plan
- Save As You Earn Scheme
- Cycle to Work Scheme
- Life Assurance
- Childcare Voucher Scheme
Better places, thriving communities.
We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally.
We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
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Support Officer in Sheffield employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. Located in Dalkeith, this role as a Licensed Security Officer not only provides competitive benefits such as life cover and dental insurance but also fosters personal and professional growth through various opportunities. Join us to be part of a team that values proactive protection and compliance while enjoying unique perks like discounts through MiDeals.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
