At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance.
- Company: Join a leading security firm with a commitment to inclusivity.
- Benefits: Flexible benefits, discounts, and professional development opportunities.
- Other info: Dynamic role with opportunities for growth and training.
- Why this job: Make a real difference in safety while developing your skills.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 24000 - 30000 £ per year.
Responsibilities
- Protect customer’s property, people, and assets following Assignment Instructions (AI’s) and any changes.
- Deliver results meeting or exceeding KPIs and Service Level Agreements to aid contract retention.
- Fully complete all tasks and duties on site as defined in AI’s.
- Review and suggest amendments to AI’s to improve service level.
- Ensure compliance with all policies, legal and regulatory requirements, and industry legislation (front‑line licence and CCTV PSS SIA Licence).
- Follow all instructions and procedures without unnecessarily challenging authority.
- Maintain professional conduct in challenging situations and with customers.
- Use technology to achieve key work objectives and develop knowledge through ongoing professional development.
- Look out for and report health & safety hazards promptly.
- Use common sense and initiative to involve others if a situation becomes threatening.
- Complete accurate, detailed notebook entries after any incident for the incident report process.
- Ensure check calls are carried out at the allocated time slots as stipulated in the AI’s.
- Call emergency services and the Communication Centre to report incidents.
Training and Development
- Fully and satisfactorily complete all required competency training.
- Attend additional training as directed to ensure continuous self‑development.
- Renew licences 16 weeks before expiry.
Qualifications
- Previous security experience.
- Valid SIA licence.
- SC clearance desirable.
Benefits
- We offer a flexible benefits scheme, including virtual GP, salary finance, dental insurance, meals vouchers, technology discounts, cycle‑to‑work, high‑street discounts, life cover, savings plans, Mitie Matching Share Plan and recognition such as Mitie Stars.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know so we can make reasonable adjustments.
Retail Relief Security Officer in Sheffield employer: Mitie Cleaning & Hygiene Services
As a Retail Relief Security Officer, you will join a dynamic team dedicated to protecting our customers' property and assets while enjoying a supportive work culture that prioritises professional development and employee well-being. With a flexible benefits scheme that includes health services, discounts, and recognition programmes, we foster an environment where your contributions are valued and growth opportunities abound. Located in a vibrant area, our company is committed to inclusivity and ensuring that all employees feel empowered and equipped to succeed.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Relief Security Officer in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about how you’d handle challenging situations and be ready to share your past experiences. Confidence is key!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the latest security technology and be ready to discuss how you can use it to enhance safety and compliance. It’s a great way to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Retail Relief Security Officer in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant security experience and skills. We want to see how you can protect our customers' property and assets, so be specific about your past roles and achievements.
Showcase Your Compliance Knowledge:Since compliance is key in this role, mention any experience you have with legal and regulatory requirements. We love candidates who understand the importance of following policies and procedures, so don’t hold back!
Highlight Your Professional Conduct:In your application, share examples of how you've maintained professionalism in challenging situations. We value candidates who can handle tough scenarios with grace, so let us know how you’ve done this in the past.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on the path to joining our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Retail Relief Security Officer. Familiarise yourself with the Assignment Instructions (AI’s) and be ready to discuss how you would protect property and people while meeting KPIs. This shows you’re proactive and serious about the role.
✨Demonstrate Professional Conduct
Prepare examples of how you've maintained professionalism in challenging situations. The interviewers will want to see that you can handle pressure and interact well with customers, so think of specific instances where you’ve done this successfully.
✨Showcase Your Tech Savvy
Since technology plays a big role in security, be prepared to talk about any relevant tech skills you have. Whether it’s using CCTV systems or reporting incidents digitally, showing that you’re comfortable with technology can set you apart from other candidates.
✨Highlight Continuous Development
Discuss your commitment to ongoing professional development. Mention any training you've completed or plan to pursue, especially related to security and compliance. This demonstrates your dedication to staying updated and improving your skills, which is crucial in this field.
