At a Glance
- Tasks: Build relationships and help businesses find the right training solutions.
- Company: Join Marlowe, part of Mitie, a leading facilities management organisation.
- Benefits: Earn a competitive salary with uncapped commission and great perks.
- Other info: Enjoy a modern office, flexible benefits, and clear career progression.
- Why this job: Kickstart your career in a supportive team while making a real impact.
- Qualifications: No specific experience needed; just bring your enthusiasm and communication skills.
Better places, thriving communities.
SALARY: £28,053 – £30,000 Basic OTE: £50,000 – £60,000 in Year 1 (Bonus & Commission Based On Performance)
LOCATION: Dinnington, Sheffield (S25 3QU)
HOURS: Monday to Friday, 8am–5pm (40 hours)
CONTRACT: Full Time | Permanent
Looking for a new challenge? Are you a natural people person who enjoys building relationships, influencing decisions, and helping others find the right solutions? Whether you come from sales, recruitment, customer service, account management, hospitality, estate agency, or any role where you've built strong relationships and managed stakeholders, we'd love to hear from you.
At Marlowe – (Part of Mitie), we’re growing rapidly and looking for ambitious individuals to join our team. Full training will be provided, so while previous sales experience is beneficial, it is not essential. What matters most is your attitude, communication skills, and desire to build a successful career.
This is an exciting opportunity to join a thriving business, learn new skills, earn uncapped commission, and develop a long‑term career with one of the UK's leading facilities management organisations.
About The Role
As a Client Relationship Executive, you’ll work with businesses across the UK to help them identify the right Health, Safety and Compliance training solutions for their teams. You’ll be based at our modern Training Centre in Dinnington, working alongside a supportive and high‑performing team. The role combines relationship building, stakeholder management, business development, and account growth, making it ideal for someone who enjoys talking to people and creating lasting professional relationships.
What You’ll Be Doing
- Building relationships with new and existing customers.
- Understanding clients' needs and recommending appropriate training solutions.
- Managing conversations with decision‑makers across a variety of industries.
- Developing and growing your own customer portfolio.
- Following up on warm leads and business enquiries.
- Conducting meetings via telephone, Microsoft Teams, and Zoom.
- Delivering excellent customer experiences while achieving performance goals.
- Building long‑term partnerships and generating repeat business.
What We’re Looking For
We’re more interested in potential and personality than a perfect CV. You could be a great fit if you...
- Enjoy speaking with people and building relationships.
- Have experience managing stakeholders, customers, candidates, or clients.
- Are confident, enthusiastic, and motivated by achieving goals.
- Have strong communication and influencing skills.
- Enjoy working in a fast‑paced, team‑focused environment.
- Want to learn, develop, and build a rewarding career.
Experience in sales, recruitment, account management, customer service, business development, or a similar people‑focused role would be advantageous but is not essential. Full training will be provided.
What’s In It For You?
- £28,053 – £30,000 basic salary
- £50,000 – £60,000 Year 1 OTE Bonus, commission, and performance incentives.
- Full training and ongoing development.
- Clear progression opportunities within Mitie.
- Modern office environment and brand-new training facility.
- Company pension and cycle‑to‑work scheme.
- Free on‑site parking.
- Health and wellbeing support.
- Access to Mitie Choices benefits platform and employee discounts.
- Recognition through the Mitie Stars reward programme.
Why Join Us?
If you’re someone who enjoys connecting with people, building professional relationships, and helping businesses solve problems, this could be the perfect opportunity to start an exciting new chapter in your career. No industry experience? No problem. Bring your personality, ambition, and relationship‑building skills — we’ll teach you the rest.
Our market‑leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Vikrant Verma at Vikrant.Verma@mitie.com.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.
Client Relationship Executive (Training Solutions) in Sheffield employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. Located in Dalkeith, this role as a Licensed Security Officer not only provides competitive benefits such as life cover and dental insurance but also fosters personal and professional growth through various opportunities. Join us to be part of a team that values proactive protection and compliance while enjoying unique perks like discounts through MiDeals.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Executive (Training Solutions) in Sheffield
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Mitie Cleaning & Hygiene Services. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Mitie Cleaning & Hygiene Services before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Client Relationship Executive (Training Solutions) in Sheffield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Mitie Cleaning & Hygiene Services:Your cover letter is your chance to shine! Tell us why you want to work at Mitie Cleaning & Hygiene Services specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Mitie Cleaning & Hygiene Services!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
