At a Glance
- Tasks: Lead security and visitor engagement operations to deliver a premium experience.
- Company: Join Mitie Cleaning & Hygiene Services, a leader in customer service excellence.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity to drive cultural change and operational excellence.
- Why this job: Shape client strategies and make a real impact on visitor experiences.
- Qualifications: Experience in account management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Mitie Cleaning & Hygiene Services is seeking an Account Manager to lead security and visitor engagement operations, delivering a premium, 5-star experience.
You will shape the contract in line with client strategy, elevate customer service, and drive improvements across sites.
You will represent the service at senior levels, manage crises, and build strong stakeholder relationships while guiding teams through cultural change and operational excellence.
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Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
We think you need these skills to ace Senior Visitor Experience & Security Lead
Leadership Skills
Customer Service Excellence
Stakeholder Management
Crisis Management
Operational Excellence
Cultural Change Management
Strategic Planning
