At a Glance
- Tasks: Manage prisoner cases, coordinate support, and ensure compliance with policies.
- Company: Join Mitie Care & Custody, a leader in offender management and rehabilitation.
- Benefits: Enjoy flexible holidays, virtual GP access, and a cycle-to-work scheme.
- Other info: Inclusive recruitment process with opportunities for continuous learning.
- Why this job: Make a real difference in rehabilitation while developing your skills.
- Qualifications: Previous admin experience and strong communication skills required.
The predicted salary is between 31514 - 31514 € per year.
Mitie Care & Custody (C&C) is a part of Mitie, working in HMP Millsike, focusing on offender management and rehabilitation.
Responsibilities
- Manage all aspects of a prisoner’s case including risk management, parole applications, and sentence planning.
- Coordinate administrative support within the OMU, ensuring efficient operations alongside probation and prison colleagues.
- Maintain the Offender Assessment System (OASys), perform enhanced sentence calculations, arrange Release on Temporary Licence (RoTL), process bail applications.
- Coordinate Multi‑Agency Public Protection Arrangements (MAPPA), manage re‑categorisation and recall paperwork.
- Oversee paperwork for prisoner transfers and releases, maintain records, take minutes, and represent the OMU Manager at meetings.
- Support recruitment activities, organise accurate records, and ensure compliance with the Offender Management in Custody Model and related policies.
- Manage and develop OMU Case Administrator staff, implement business administration systems and databases.
- Perform office management tasks, ensuring GDPR compliance and record‑keeping standards.
Person Specification
- Intermediate IT skills: proficiency in Microsoft Excel, Word, Outlook; experience updating central data systems.
- Strong written communication skills to meet customer expectations.
- Previous administration experience and background providing a wide range of management support activities.
- Evidence of providing support and assistance to colleagues in delivering quality service.
Skills and Attributes
- Strong verbal and written communication skills.
- Positive problem‑solving approach and data analysis capabilities.
- Organisational skills and ability to work at a fast pace.
- Willingness to engage in continuous learning and complete mandatory training.
- Adaptability to change and compliance with legislative updates.
- Teamworking ability.
EEO Statement
Mitie Care & Custody is committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments during the recruitment process, please let us know.
Benefits
Benefits include flexible holiday days, access to a virtual GP, salary finance, cycle‑to‑work scheme, life insurance, pension contributions, and discount schemes.
Senior Case Admin - Offender Management Unit employer: Mitie Cleaning & Hygiene Services
Mitie Care & Custody offers a rewarding environment for Senior Case Administrators, where you can make a meaningful impact on offender management and rehabilitation within HMP Millsike. With a strong commitment to employee growth, our inclusive work culture fosters continuous learning and development, while benefits such as flexible holiday days, access to a virtual GP, and a cycle-to-work scheme enhance your overall well-being and work-life balance.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Case Admin - Offender Management Unit
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie Care & Custody on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of offender management and rehabilitation. We want to see that you're passionate about making a difference in this field!
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks efficiently in previous roles. We love a candidate who can juggle responsibilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Senior Case Admin - Offender Management Unit
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Case Administrator role. Highlight your relevant experience in offender management and administration, and show us how your skills align with the responsibilities listed in the job description.
Show Off Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!
Highlight Your IT Proficiency:Don’t forget to mention your intermediate IT skills! We’re looking for someone who’s comfortable with Microsoft Excel, Word, and Outlook, so give us examples of how you’ve used these tools in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Case Management
Familiarise yourself with the key responsibilities of a Senior Case Administrator, especially around risk management and parole applications. Be ready to discuss your previous experiences in managing cases and how you’ve ensured compliance with policies.
✨Show Off Your IT Skills
Since intermediate IT skills are essential, brush up on Microsoft Excel, Word, and Outlook. Prepare to demonstrate how you've used these tools in past roles, particularly in maintaining records or updating data systems.
✨Communicate Clearly
Strong written and verbal communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, and be prepared to provide examples of how you've effectively communicated in a team setting or during meetings.
✨Emphasise Teamwork and Adaptability
Highlight your ability to work collaboratively and adapt to changes. Think of specific instances where you’ve successfully worked as part of a team or adapted to new processes, especially in fast-paced environments.
