At a Glance
- Tasks: Supervise security teams, ensure safety procedures, and conduct audits to protect assets.
- Company: Join a leading security firm dedicated to thriving communities and inclusive environments.
- Benefits: Competitive pay, flexible benefits, virtual GP access, and financial wellbeing support.
- Why this job: Make a real difference in community safety while developing your leadership skills.
- Qualifications: SIA License required; previous team management experience preferred.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
Overview
Better places, thriving communities.
Location: Bridgewater House, Bristol.
Full-Time | typically 07:00–19:00 or 09:00–21:00
Salary: 16.37ph
Job Opportunity
Help Protect a Creative Powerhouse – Join Mitie at BBC Studios. We partner with some of the UK’s most recognised brands in the Media sector. This role is a Security Supervisor to lead day-to-day security operations and support the FM team at Bridgewater House in Bristol.
Location & Reporting
Location: Bridgewater House, Bristol.
Reports To: Operations Manager (Mitie) and BBC Studios Global Property Team.
Why This Role Stands Out
- Work on-site at Bridgewater House with a world leader in storytelling.
- Based in Bristol’s creative quarter, with culture and opportunity.
- Dynamic environment where no two days are the same.
- Opportunity to work behind the scenes at a respected UK media organisation.
- Deliver high-impact services as part of Mitie’s client-focused team.
What You’ll Be Doing
- Oversee day-to-day supervision of the security team on-site and interaction with the FM team.
- Manage team rotas, ensuring full coverage during holidays and absences.
- Maintain documentation, reports, and logs in line with client and company standards.
- Act as liaison between Mitie, the client, and local site contacts.
- Report and respond to security incidents, hazards, or faults promptly.
- Provide hands-on support including FM-related tasks.
- Order and distribute uniforms and oversee SIA licence renewals within the team.
- Hold regular catchups with the client to ensure satisfaction and proactive service delivery.
- Inform the necessary service line of new requests.
- Ensure full compliance with safety protocols and client service expectations.
About You
- Professional, approachable first point of contact for visitors and staff.
- Valid SIA Licence.
- Prior supervisory experience in security or site management.
- Excellent communication and interpersonal skills.
- Organised, dependable, and able to manage teams and responsibilities.
- Proficient with basic administrative tools and report writing.
- Calm, flexible approach to shift changes and challenges.
- Experience in high-profile or client-facing environments is a bonus.
What Mitie Offers You
- Negotiable salary reflective of experience and responsibilities.
- Training and development to grow leadership skills.
- Supportive management with clear progression pathways.
- Opportunity to be part of a prestigious client contract with national visibility.
Job Overview
- Protect property, people, and assets by delivering security services per site instructions.
- Meet/exceed KPIs and SLAs through accountability and service quality.
- Undertake training for continuous self-development.
Main Duties
- Operate day-to-day security operations.
- Be the first point of contact for the security team and ensure standards of dress, discipline, and conduct are met.
- Assist in training resident security teams and induct new officers to site procedures and policies (CCTV, access control, deliveries/removals, fire/intruder alarms).
- Develop teamwork and maintain high morale.
- Assist in performance reviews and development of security officers.
- Assist in security investigations, incidents, or complaints.
- Provide customer/client liaison as required.
- Ensure Assignment Instructions are followed by security and shipping personnel.
- Convey important messages in security handover and ensure acknowledgement by security personnel.
- Keep security records and logs up to date.
- Ensure compliance with data protection legislation.
What We Are Looking For
- Previous security experience.
- SIA Licence.
- SC Clearance desirable.
- Strong literacy and communication, with good English (verbal and written).
- Computer and software literate.
- Reliability, self-motivation, and initiative.
- Problem-solving, decision-making, and prioritisation abilities.
- Ability to motivate staff and transfer self-motivation to others.
- Tact and diplomacy to work with people at all levels.
- Self-confidence and interest in self-development.
- Interest in continuous improvement of company performance.
- Excellent attendance and timekeeping record is essential.
Benefits & Inclusion
Our flexible benefits scheme includes: virtual GP, Salary Finance options, Choices platform for benefits customization, MiDeals discounts, cycle-to-work, life cover, save-as-you-earn, Mitie Matching Share Plan, and recognition programs like Mitie Stars with monthly and annual prize opportunities.
Equal Opportunity
We are committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during recruitment, please let us know. Since 1987, Mitie employs 80,000 people and provides facilities management and professional services globally.
Join Our Team
Together our diversity makes us stronger.
Apply Now.
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Security Supervisor employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Security Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of security procedures and technologies. Be ready to discuss how you've managed teams in the past and how you handle security incidents. Confidence is key, so practice your responses with a friend!
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight your experience in training and developing security staff. Share specific examples of how you've motivated your team and improved performance – this will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you one step closer to landing that Security Supervisor gig!
We think you need these skills to ace Security Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous security experience and any relevant qualifications, like your SIA license. We want to see how your skills match up with the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Security Supervisor role. Mention your experience in managing teams and how you can contribute to maintaining high standards within our security operations.
Showcase Your Communication Skills: Since good communication is key in this role, make sure your application reflects your literacy and verbal skills. Whether it’s in your CV or cover letter, clear and concise language will help us see that you can effectively liaise with clients and your team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Procedures
Familiarise yourself with the specific security procedures and protocols mentioned in the job description. Be ready to discuss how you would ensure these are followed and how you’ve implemented similar procedures in past roles.
✨Showcase Your Leadership Skills
As a Security Supervisor, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on motivation, training, and performance reviews. Highlight your ability to develop teamwork and maintain high morale.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss scenarios where you've had to solve security-related issues or incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you prioritised and made decisions under pressure.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might be asked to explain how you would liaise with clients or other departments, so think about examples that showcase your verbal and written communication skills.