Security Supervisor

Security Supervisor

Southampton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage a dynamic security team on a high-profile contract.
  • Company: Join Mitie Cleaning & Hygiene Services, a leader in creating safe environments.
  • Benefits: Enjoy flexible benefits, discounts, and support for your wellbeing.
  • Why this job: Be part of a team that values resilience, engagement, and professional growth.
  • Qualifications: Must have excellent customer service skills and relevant security licences.
  • Other info: Inclusive recruitment process; adjustments available upon request.

The predicted salary is between 36000 - 60000 £ per year.

Better places, thriving communities.

Pay rate: £16.45ph

Mitie Security is looking for a Security Officer to take on the exciting responsibility of working with partners in the NATS Swanwick area. Ideal applicants will be hard working, motivated individuals, looking for a dynamic workplace that rewards their efforts. For those who want to deliver the exceptional every day and go the extra mile, this role is for you.

Job Type: Permanent

Hours: 12‑hour shifts, days, nights & weekends

Additional Clearance: SIA minimum, candidate must have strong communication skills and be physically fit for long patrols

Candidate must ideally drive and have access to own vehicle

Job Overview

  • To protect our customer\’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI\’s) and any subsequent changes.
  • Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
  • To undertake additional training to ensure continuous self-development.

Main Duties

Operations

  • To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
  • Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI\’s).
  • Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
  • To be compliant with Industry and Statutory Legislation (you are required to obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
  • Comply with legal obligations and safety requirements of the role.
  • Follow instructions and procedures appropriately without unnecessarily challenging authority.
  • Work in a systematic, methodology and orderly way.

Training

  • Fully and satisfactorily complete all required competency training.
  • To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
  • Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
  • You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

  • Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
  • Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
  • Use common sense and initiative by immediately involving others if a situation appears to become threatening.
  • To maintain professional conduct in the face of difficult situations and challenging customers.
  • Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
  • Keep to schedules and demonstrate commitment to Mitie and the Client.
  • To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI\’s).
  • To call emergency services and Communication Centre to report all incidents.

What We Are Looking For

  • Previous Security Experience
  • SIA License
  • SC Clearance desirable

Our market‑leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Apply Now

Looking to move roles but not leaving the Mitie family?

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Security Supervisor employer: Mitie Cleaning & Hygiene Services

Mitie Cleaning & Hygiene Services is an exceptional employer that prioritises employee well-being and professional growth. With a strong focus on team engagement, comprehensive training programmes, and a flexible benefits scheme, employees are empowered to thrive in a supportive work culture. Located in a dynamic environment, this role offers the opportunity to lead a dedicated security team while ensuring high standards of service and compliance, making it a rewarding place to build a meaningful career.
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Contact Detail:

Mitie Cleaning & Hygiene Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Security Supervisor

✨Tip Number 1

Familiarise yourself with the latest security technologies and practices, especially CCTV and incident management systems. This knowledge will not only help you stand out but also demonstrate your commitment to staying current in the field.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure situations. Be ready to discuss specific instances where you improved team performance or handled misconduct effectively.

✨Tip Number 3

Engage with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during interviews.

✨Tip Number 4

Prepare for situational questions by thinking through various scenarios you might face as a Security Supervisor. Consider how you would handle incidents, manage staff, and ensure compliance with regulations to demonstrate your problem-solving abilities.

We think you need these skills to ace Security Supervisor

Leadership Skills
Customer Service Excellence
Incident Management
CCTV Operation
IT Systems Proficiency
Performance Management
Conflict Resolution
Attention to Detail
Emergency Response
Team Engagement
Organisational Skills
Proactive Problem Solving
Communication Skills
Training and Development
Compliance Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and candidate profile. Tailor your application to highlight how your skills and experiences align with the requirements of the Security Supervisor position.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing security teams, customer service skills, and familiarity with CCTV and incident management. Use specific examples to demonstrate your capabilities.

Showcase Leadership Skills: Since the role involves managing staff and ensuring team engagement, include examples of how you have successfully led teams, conducted training, or handled performance issues in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a Security Supervisor.

How to prepare for a job interview at Mitie Cleaning & Hygiene Services

✨Showcase Your Leadership Skills

As a Security Supervisor, you'll be managing a team. Be prepared to discuss your previous experiences in leading teams, resolving conflicts, and motivating staff. Use specific examples to demonstrate how you've successfully engaged with your team in the past.

✨Understand the Role's Responsibilities

Familiarise yourself with the key responsibilities outlined in the job description. Be ready to explain how your skills and experiences align with managing daily operations, conducting welfare meetings, and ensuring compliance with security regulations.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle real-life security situations. Think of scenarios where you had to respond to incidents or manage performance issues, and be ready to articulate your thought process and actions taken.

✨Demonstrate Customer Service Excellence

Highlight your customer service skills during the interview. Discuss how you ensure high standards of service and professional representation, as this is crucial for maintaining a positive image of the security team and the company.

Security Supervisor
Mitie Cleaning & Hygiene Services
Location: Southampton

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