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For Companies At a Glance
- Tasks: Protect property and people while monitoring CCTV and responding to incidents.
- Company: Join Mitie, a leading facilities management company with a diverse workforce.
- Benefits: Flexible benefits, life cover, cash prizes, and career progression opportunities.
- Why this job: Make a real difference in safety while developing your skills in a dynamic environment.
- Qualifications: Previous security experience and SIA licence required; calm under pressure is a must.
- Other info: Inclusive recruitment with support for those needing adjustments.
The predicted salary is between 28800 - 43200 £ per year.
Join as a Security Officer at Mitie Cleaning & Hygiene Services .
Get AI-powered advice on this job and more exclusive features.
Better places, thriving communities.
4 on 4 off days and nights.
SC clearance is required. Driving licence required. Basic understanding of computers, CCTV, report writing. Experience in a similar MOD type role preferred but not essential.
Job Overview
- To protect our customer\’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.
- Delivering results that meet and/or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self-development.
Main Duties
Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions.
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions.
- Call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Previous Security Experience
- SIA Licence
- SC Clearance desirable
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP, financial wellbeing assistance through our Salary Finance scheme, competitive loans, flexible benefits platform Choices, high street discounts, cycle‑to‑work scheme, life cover, Mitie Stars recognition, training and development opportunities.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make any reasonable adjustments, please let us know.
Since 1987, Mitie has 76,000 employees maintaining companies globally. Mitie is the UK’s leading facilities management and professional services company, serving household names in banking, critical government sites, hospitals and schools.
Join Our Mitie Team
Together our diversity makes us stronger.
Apply Now
- Apply Now
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Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Get your SIA licence sorted if you haven't already! It's essential for the Security Officer role, and having it ready will make you stand out. Plus, it shows you're serious about the job.
✨Tip Number 2
Brush up on your communication skills. As a Security Officer, you'll need to stay calm and professional under pressure. Practising how to handle tough situations can really help you shine in interviews.
✨Tip Number 3
Make sure you understand the importance of following procedures and instructions. Familiarise yourself with common security protocols so you can discuss them confidently during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous security experience and any relevant qualifications, like your SIA licence. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Security Officer role. Mention your ability to stay calm under pressure and your commitment to following procedures—these are key for us.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your points are easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Basics
Make sure you brush up on your security knowledge, especially the key responsibilities listed in the job description. Familiarise yourself with access control, CCTV monitoring, and incident response protocols. This will show that you're not just interested in the role but also understand what it entails.
✨Demonstrate Calmness Under Pressure
During the interview, be prepared to discuss scenarios where you had to remain calm and professional under pressure. Think of specific examples from your previous experience that highlight your ability to handle emergencies or difficult situations effectively.
✨Showcase Your Communication Skills
As a Security Officer, excellent communication is key. Be ready to explain how you've effectively communicated in past roles, whether it's reporting incidents or coordinating with team members. Practising clear and concise responses can help you shine in this area.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the team you'll be working with, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
