Security Officer

Security Officer

Newcastle upon Tyne Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety and security for DWP staff and visitors while patrolling various sites.
  • Company: Join Mitie, a leading facilities management company making a difference in communities.
  • Benefits: Flexible benefits, early pay access, discounts, and training opportunities.
  • Why this job: Be part of a dedicated team that protects and serves the community.
  • Qualifications: Previous security experience and a full UK driving licence required.
  • Other info: Entry-level position with excellent career growth potential.

The predicted salary is between 24000 - 36000 £ per year.

Job Overview

  • To protect our customer\’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI\’s) and any subsequent changes.
  • Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
  • To undertake additional training to ensure continuous self-development.

Main Duties

Operations

  • To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
  • Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI\’s).
  • Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
  • To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
  • Comply with legal obligations and safety requirements of the role.
  • Follow instructions and procedures appropriately without unnecessarily challenging authority.
  • Work in a systematic, methodology and orderly way.

Training

  • Fully and satisfactorily complete all required competency training.
  • To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
  • Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
  • You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

  • Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
  • Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
  • Use common sense and initiative by immediately involving others if a situation appears to become threatening.
  • To maintain professional conduct in the face of difficult situations and challenging customers.
  • Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
  • Keep to schedules and demonstrate commitment to Mitie and the Client.
  • To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI\’s).
  • To call emergency services and Communication Centre to report all incidents.

What We Are Looking For

  • Previous Security Experience
  • SIA License
  • SC Clearance desirable

Benefits

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

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Security Officer employer: Mitie Cleaning & Hygiene Services

At Mitie, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and professional growth. As a Security Officer, you'll enjoy market-leading benefits tailored to your lifestyle, including access to a virtual GP and flexible financial options, all while making a meaningful impact in communities across the UK. Join us in Newcastle Upon Tyne, where your contributions will be recognised and rewarded through our inclusive recognition programmes and extensive training opportunities.
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Contact Detail:

Mitie Cleaning & Hygiene Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Security Officer

Tip Number 1

Get to know the company! Research Mitie and their values, especially their commitment to community safety. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Security Officer at Mitie.

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to security scenarios. Think about how you would handle emergencies or suspicious situations, and be ready to share your experiences.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to exclusive resources and tips that can help you stand out in the hiring process.

We think you need these skills to ace Security Officer

Flexibility to travel
Full UK driving licence
Patrolling skills
Threat identification
Access control
Emergency response
Liaison with law enforcement
Customer service
Incident reporting
Health & Safety awareness
Professional conduct
Attention to detail
SIA Licence
SD Licence (preferred)

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for security shine through! We want to see that you’re genuinely excited about the role and how you can contribute to keeping the DWP safe.

Tailor Your CV: Make sure your CV is tailored to the Security Officer position. Highlight any relevant experience, especially in security roles, and don’t forget to mention your SIA licence if you have one. We love seeing how your background fits with what we do!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Mitie Cleaning & Hygiene Services

Know Your Security Basics

Brush up on your security knowledge, especially related to the responsibilities outlined in the job description. Be ready to discuss how you would handle various security scenarios, such as monitoring access and responding to emergencies.

Showcase Your Customer Service Skills

As a Security Officer, you'll need to provide excellent customer service. Prepare examples of how you've assisted others in previous roles, especially in challenging situations. This will demonstrate your ability to maintain professionalism under pressure.

Familiarise Yourself with Mitie's Values

Research Mitie’s mission and values, particularly their commitment to community safety and support. During the interview, relate your personal values to theirs, showing that you're not just looking for a job, but a place where you can contribute positively.

Prepare Questions for Your Interviewers

Have a few thoughtful questions ready to ask your interviewers about the role and the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Consider asking about training opportunities or how success is measured in the role.

Security Officer
Mitie Cleaning & Hygiene Services
Location: Newcastle upon Tyne
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