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For Companies At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance with regulations.
- Company: Join Mitie, a leading facilities management company with a diverse team.
- Benefits: Flexible benefits, virtual GP, discounts, and potential for monthly prizes.
- Why this job: Make a real difference in safety while developing your skills in a dynamic environment.
- Qualifications: Previous security experience and SIA Licence required.
- Other info: Opportunities for continuous training and career growth.
Security Officer – Mitie Cleaning & Hygiene Services
Join to apply for the Security Officer role at Mitie Cleaning & Hygiene Services.
Job Overview
- To protect our customer\’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI\’s) and any subsequent changes.
- Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self‑development.
Main Duties (Operations)
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI\’s).
- Proactively review the published Assignment Instructions, familiarising oneself with any changes to suggest additional amendments that will improve or enhance the current level of service.
- Be compliant with Industry and Statutory Legislation (you are required to obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times while carrying out your duties. The Customer also requires a CCTV PSS SIA Licence, with additional courses contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical, and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Take additional training to ensure continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and immediately report, any Health & Safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI\’s).
- Call emergency services and Communications Centre to report all incidents.
What We Are Looking For
- Previous security experience.
- SIA licence.
- SC clearance desirable.
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household, so you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50 % of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high‑street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform, and we have a cycle‑to‑work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10 000 – giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10 000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join Our Mitie Team
Apply Now.
Seniority Level
- Entry level
Employment Type
- Full‑time
Job Function
- Other, Information Technology, and Management
Industries
- Facilities Services
Location
Cambridge, England, United Kingdom
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Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie and their values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look professional and appropriate for the role of a Security Officer. First impressions matter, so put your best foot forward!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Officer role. Highlight any relevant experience, especially in security or customer service, and don’t forget to mention your SIA Licence!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your commitment to safety and how you can contribute to maintaining a secure environment.
Follow Instructions Carefully: Pay close attention to the application instructions. If we ask for specific documents or details, make sure you include them. It shows you can follow procedures, which is key in security roles!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, making it easier for you to be considered!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the site’s published Assignment Instructions. Familiarise yourself with any recent updates and be ready to discuss how you would apply them in real scenarios.
✨Showcase Your Security Experience
Be prepared to talk about your previous security roles and how they relate to this position. Highlight specific situations where you successfully managed risks or handled difficult customers, as this will demonstrate your capability.
✨Understand Legal Requirements
Brush up on the legal and regulatory requirements relevant to the role, including the need for an SIA Licence. Being knowledgeable about these aspects shows that you take compliance seriously and are ready to uphold industry standards.
✨Demonstrate Professional Conduct
During the interview, maintain a calm and professional demeanour, especially when discussing challenging situations. This will reflect your ability to handle pressure and your commitment to maintaining a safe environment.
