At a Glance
- Tasks: Ensure safety in-store, deter theft, and support investigations.
- Company: Join Mitie, a leading facilities management company with a focus on team growth.
- Benefits: Earn £13/hour, enjoy flexible hours, and access exclusive discounts.
- Other info: Full training provided, with opportunities for career development and overtime.
- Why this job: Gain valuable experience in security while making a difference in your community.
- Qualifications: SIA License required; previous retail security experience is a plus.
Better places, thriving communities.
Retail Security Officer – M&S
Location: M&S Store, 211 High Street, Exeter, EX4 3QA
Salary: £13.58 per hour
Hours: 50 hours per week
Candidate must have 5 years trackable working history in UK.
At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.
Why You'll Love This Job
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £13.58 per hour with benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company‑funded SIA Licence renewal and continuous training.
- Cutting‑Edge Tech: Use body‑worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
What We're Looking For
- Experience: Security experience essential.
- Certification: A valid SIA Licence.
- Skills: Excellent customer service and communication, energy, and enthusiasm.
Your Role
- Stay Compliant: Follow all policies and legal requirements.
- Use Tech: Engage with provided technology for effective reporting.
- Proactive: Review and improve Assignment Instructions.
- Stay Alert: Report hazards and remain vigilant.
- Be Professional: Handle challenging situations with calm and professionalism.
- Emergency Ready: Contact emergency services when needed.
If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.
Benefits
- Flexible benefits scheme tailored to your lifestyle.
- Virtual GP access via video or phone.
- Salary Finance scheme – access up to 50% of earned pay before payday.
- Choices platform to customise benefits (dental insurance, dining cards, coffee clubs, tech products).
- MiDeals high‑street discount platform.
- Cycle‑to‑work scheme.
- Life cover – greater of equivalent annual salary or £10,000.
- Save‑as‑you‑earn scheme.
- Mitie Matching Share Plan – potential free shares.
Equity, Diversity & Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at [email address].
Security Officer in Exeter employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer, offering a supportive work culture and a range of benefits that enhance employee well-being, including free SIA license renewal and access to a personal learning hub for career development. Located at Lidl Wonford in Exeter, this role provides flexible hours with opportunities for overtime, ensuring a balanced work-life experience while being part of a leading facilities management company dedicated to the growth of its team members.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie and Lidl. Understanding their values and what they stand for can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Retail Security Officer position.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart appearance shows that you take the opportunity seriously and are ready to represent Mitie well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Security Officer in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in security or retail. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Retail Security Officer position at Lidl Wonford. Keep it friendly and professional, just like us!
Be Clear and Concise:When filling out your application, keep your answers straightforward. We appreciate clarity, so avoid jargon and get straight to the point. It makes our job easier when reviewing applications!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role
Familiarise yourself with the responsibilities of a Retail Security Officer. Understand what it means to act as a visual deterrent and how to safely detain offenders. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Relevant Experience
If you've got previous experience in retail security or related fields, be sure to highlight it. Prepare specific examples of how you've handled situations like investigating losses or collaborating with covert operatives. This will demonstrate your capability and readiness for the job.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations, such as dealing with shoplifters or conducting routine patrols. Practising these scenarios can help you articulate your thought process and decision-making skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
