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For Companies At a Glance
- Tasks: Protect property and people while ensuring compliance with security protocols.
- Company: Join Mitie, a leading facilities management company with 76,000 employees globally.
- Benefits: Enjoy flexible benefits, high street discounts, and a cycle-to-work scheme.
- Why this job: Gain valuable experience in security while contributing to safer communities.
- Qualifications: Previous security experience and an SIA licence are required.
- Other info: Opportunities for continuous training and career progression available.
Better places, thriving communities.
Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team.
Retail Elite Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.
Location: Aldi London Road Brighton
Post code: BN1
Pay: £14:38
Main Duties
- To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
- To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
- To proactively deter and prevent anti-social behaviour, theft and criminal activity.
- Liaising with the store management, Police and other external agencies when required.
- Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
- Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.
What We Are Looking For
- The elite security officer will need to be a team player with an enthusiastic attitude.
- Able to work on their own initiative.
- Retail Security experience.
- Flexible Approach to work to suit the business needs with an ability to work with different teams as required.
- Excellent communication skills are required both written and verbal.
- Capable in the use of technology.
- The ability to identify triggers to conflict along with excellent mediation skills.
- The ability to conduct yourself to high ethical standards.
- Conflict resolution trained.
- Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
- A Full UK Driving licence would be beneficial.
- To maximise the use of BWCCTV during confrontational situations.
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Apply Now.
Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?
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security officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land security officer
✨Tip Number 1
Familiarise yourself with the specific Assignment Instructions (AI's) for the role. Understanding these guidelines will not only help you during the interview but also demonstrate your commitment to following protocols and enhancing service quality.
✨Tip Number 2
Highlight any previous security experience you have, especially in retail environments. This will show that you understand the unique challenges of the sector and can adapt quickly to the demands of the job.
✨Tip Number 3
Make sure to mention your SIA licence status during discussions. If you have additional qualifications like a CCTV PSS SIA Licence, be sure to bring those up as they are highly valued in this role.
✨Tip Number 4
Demonstrate your commitment to continuous self-development by discussing any relevant training or courses you've undertaken. This shows that you're proactive about improving your skills and staying updated with industry standards.
We think you need these skills to ace security officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Security Officer position. Familiarise yourself with the key responsibilities and requirements, such as the need for an SIA licence and previous security experience.
Tailor Your CV: Customise your CV to highlight relevant experience in security roles. Emphasise any specific training or certifications you have, particularly those related to health and safety, compliance, and customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that addresses why you are a good fit for the role. Mention your understanding of the importance of following Assignment Instructions and your commitment to maintaining safety and security.
Highlight Continuous Development: In your application, express your willingness to undertake additional training and development. Mention any past experiences where you proactively sought out training opportunities to enhance your skills.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the Assignment Instructions
Familiarise yourself with the published Assignment Instructions (AIs) for the role. Understanding these guidelines will show your commitment to compliance and help you discuss how you can effectively implement them during the interview.
✨Highlight Relevant Experience
Be prepared to discuss your previous security experience in detail. Share specific examples of how you've handled challenging situations, maintained safety, and adhered to legal requirements in past roles.
✨Demonstrate Continuous Learning
Show your willingness to undertake additional training and self-development. Mention any relevant courses or certifications you have completed, and express your enthusiasm for ongoing professional development in the security field.
✨Stay Calm Under Pressure
Security roles often involve high-pressure situations. Prepare to discuss how you maintain professionalism and composure when faced with difficult circumstances or challenging customers, as this is crucial for the role.
