At a Glance
- Tasks: Analyse security data to enhance loss prevention and operational efficiency in retail.
- Company: Join Mitie, the UK's leading facilities management company with a diverse client base.
- Benefits: Enjoy flexible working options, high street discounts, and a virtual GP service.
- Other info: Opportunities for career progression and recognition through our Mitie Stars programme.
- Why this job: Make a real impact on retail security while developing your analytical skills in a dynamic environment.
- Qualifications: Experience in crime analysis and data interpretation is essential; Power BI skills are a plus.
The predicted salary is between 36000 - 60000 £ per year.
Security Intelligence & Retail Crime Analyst (Manager Level)
Join to apply for the Security Intelligence & Retail Crime Analyst (Manager Level) role at Mitie Cleaning & Hygiene Services
Security Intelligence & Retail Crime Analyst (Manager Level)
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Join to apply for the Security Intelligence & Retail Crime Analyst (Manager Level) role at Mitie Cleaning & Hygiene Services
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Better places, thriving communities.
Data and Insights Manager – Retail Security
The Data and Insights Manager in retail security is responsible for leveraging data to enhance loss prevention strategies, improve operational efficiency, and support decision-making across the retail security function. This role requires a strong crime-analytical background, ideally gained through working on retail-related incidents such as theft, fraud, organised crime, and stock loss investigations. You will be experienced in interpreting security intelligence and incident data to identify patterns, assess threats, and recommend targeted interventions.
Better places, thriving communities.
Data and Insights Manager – Retail Security
The Data and Insights Manager in retail security is responsible for leveraging data to enhance loss prevention strategies, improve operational efficiency, and support decision-making across the retail security function. This role requires a strong crime-analytical background, ideally gained through working on retail-related incidents such as theft, fraud, organised crime, and stock loss investigations. You will be experienced in interpreting security intelligence and incident data to identify patterns, assess threats, and recommend targeted interventions.
The role involves collecting, analysing, and interpreting data related to security incidents, shrinkage, fraud, and store compliance to provide actionable insights.
Key Responsibilities
- Oversee the collection, integrity, and quality of security-related data.
- Establish data governance processes to ensure accurate reporting and compliance.
- Analyse data from various sources (CCTV, incident logs, EAS systems, POS data, audit reports), with a focus on retail-related crime and loss prevention.
- Develop dashboards and reports highlighting security performance, trends, incident hotspots, and emerging risk indicators.
- Identify patterns and root causes of losses or security breaches, including organised retail crime activity.
- Provide actionable crime-analytical insights to reduce shrinkage, theft, and fraud.
- Recommend process improvements, investigative strategies, and preventive measures based on evidence.
- Work with IT and vendors to develop or enhance analytics tools, reporting systems, and incident management platforms.
- Build strong intelligence-sharing partnerships with law enforcement, other retailers, and security networks.
- Present findings and recommendations to senior leadership and operational teams in a clear, impactful manner.
Essential
- Proven experience in crime analysis, preferably within retail security or law enforcement settings.
- Demonstrated ability to analyse large volumes of incident and security data to identify crime trends, offender patterns, and emerging risks.
- Experience in Power BI administration, reporting, and data manipulation via Power BI, Power Query, etc.
- Excellent analytical and report-writing skills, with sharp attention to detail.
- Computer literate with a variety of software, including Microsoft Office and bespoke systems.
- Strong communication skills, both verbal and written, with the ability to present complex findings to non-technical audiences.
- Experience of working within a fast-paced, high-pressure environment.
- Ability to build and maintain relationships with internal teams, clients, and external partners such as law enforcement.
- Strong organisational skills, with the ability to coordinate multiple priorities and meet tight deadlines.
- Experience of working on retail crime investigations or security incident analysis.
- Knowledge of the retail market, loss prevention techniques, and organised crime methodologies.
- Experience working with SOC (Security Operations Centre) requirements and processes.
- Previous achievement of performance targets through the use of security metrics and intelligence.
- Flexibility in working hours to respond to incidents and operational needs.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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#J-18808-LjbffrSecurity Intelligence & Retail Crime Analyst (Manager Level) in Northampton employer: Mitie Cleaning & Hygiene Services
At Mitie Cleaning & Hygiene Services, we pride ourselves on being an exceptional employer that values the growth and well-being of our employees. Our vibrant work culture fosters collaboration and innovation, while our comprehensive benefits package, including flexible lifestyle options and financial wellness support, ensures that you can thrive both personally and professionally. With a commitment to career development and recognition through initiatives like Mitie Stars, we empower our team members to excel in their roles and contribute to creating better places and thriving communities.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Intelligence & Retail Crime Analyst (Manager Level) in Northampton
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Intelligence & Retail Crime Analyst (Manager Level). Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Cleaning & Hygiene Services. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Intelligence & Retail Crime Analyst (Manager Level) candidates.
✨Directly Apply to Mitie Cleaning & Hygiene Services
Don’t forget to apply for the Security Intelligence & Retail Crime Analyst (Manager Level) role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Cleaning & Hygiene Services.
We think you need these skills to ace Security Intelligence & Retail Crime Analyst (Manager Level) in Northampton
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Cleaning & Hygiene Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Cleaning & Hygiene Services.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Cleaning & Hygiene Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Cleaning & Hygiene Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Cleaning & Hygiene Services.
