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- Tasks: Lead a skilled mail team, ensuring top-notch service for our Armed Forces.
- Company: Join Mitie, the UK's leading facilities management company with a diverse workforce.
- Benefits: Enjoy flexible benefits, financial wellbeing support, and high street discounts.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Strong organisational skills, customer focus, and basic IT literacy required.
- Other info: Opportunities for training and career progression in a dynamic workplace.
The predicted salary is between 23800 - 31800 £ per year.
An opportunity to join an experienced, versatile team, delivering first-class services to our world-class Armed Forces personnel.
Position Overview
Based at DSTL Porton Down, leading a small team of skilled mail messengers, the post holder will deliver a customer-focused mail service with the professional capability to multi-task when and where needed. On-job training can be provided, where appropriate.
Main Responsibilities
- As a Subject Matter Expert for the mail services delivered, promote best practice, and deliver the contracted requirement to the appropriate quality standard and the agreed service levels, including the completion of internal checks, compliance auditing, and control of postage.
- Line manage and promote the development and optimum performance of the delivery team, taking appropriate and timely action to mitigate risk and the potential for service failure across all service areas.
- Identify and implement innovative solutions to meet the emerging demands of the business within contractual boundaries.
- Ensure security checks and emergency actions are practiced and understood by staff.
- Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.
- Capture and report statistical data.
- Undertake any additional tasks as determined by the Line Manager, including leading on change to meet the emerging needs of the business.
What We Are Looking For
The successful candidate will be well-organised, precise, confident with credible communication skills readily able and willing to contribute at all levels. In addition, the individual will be versatile, intuitive, and professional with good judgement and absolute integrity. Pro-active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self-motivated, the incumbent will be reliable and well presented, giving a positive image of MITIE company values. In addition, the following is needed:
- Capability to supervise and multi-task when and where needed, as required by the business.
- Working knowledge of Health and Safety requirements.
- Flexible approach to accommodate changing requirements and priorities.
- Good customer facing skills and the ability to develop close working relationships.
- Basic IT literacy.
- Ability to drive a mail van.
- Physically fit enough to lift and move mail, including sacks and parcels (Essential).
- Full/CatB driving licence (Essential).
Additional Information
MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals. This role requires Developed Vetting Clearance. Proof of right to work in UK essential. Required to wear approved company work wear.
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
Apply Now.
Mail Room Supervisor in Salisbury employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mail Room Supervisor in Salisbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the Mail Room Supervisor role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Mail Room Supervisor in Salisbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Mail Room Supervisor role. Highlight your relevant experience and skills that match the job description, like your ability to supervise and multi-task effectively.
Showcase Your Communication Skills: Since this role requires credible communication skills, don’t shy away from demonstrating how you’ve successfully communicated in previous roles. Use clear and concise language in your application to reflect this.
Highlight Your Problem-Solving Abilities: We’re looking for someone who can identify and implement innovative solutions. Share examples of how you've tackled challenges in the past, especially in a team setting, to show us you can think on your feet.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you understand the key responsibilities of a Mail Room Supervisor. Familiarise yourself with mail services, health and safety regulations, and customer service best practices. This will help you demonstrate your expertise and show that you're ready to lead a team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you had to multi-task or resolve conflicts. Highlight your ability to motivate others and ensure high performance, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Prepare scenarios where you had to think on your feet or implement innovative solutions. This will show that you can adapt to changing demands and maintain service quality.
✨Dress the Part
First impressions matter! Dress professionally to reflect the values of the company. Being well-presented not only boosts your confidence but also gives a positive image of your commitment to the role and the organisation.
