At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance.
- Company: Join a leading security firm with a focus on flexibility and growth.
- Benefits: Enjoy flexible benefits, discounts, and professional development opportunities.
- Other info: Inclusive recruitment process with support for all applicants.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 22000 - 26000 £ per year.
Responsibilities
- Protect customer’s property, people, and assets following Assignment Instructions (AI’s) and any changes.
- Deliver results meeting or exceeding KPIs and Service Level Agreements to aid contract retention.
- Fully complete all tasks and duties on site as defined in AI’s.
- Review and suggest amendments to AI’s to improve service level.
- Ensure compliance with all policies, legal and regulatory requirements, and industry legislation (front‑line licence and CCTV PSS SIA Licence).
- Follow all instructions and procedures without unnecessarily challenging authority.
- Maintain professional conduct in challenging situations and with customers.
- Use technology to achieve key work objectives and develop knowledge through ongoing professional development.
- Look out for and report health & safety hazards promptly.
- Use common sense and initiative to involve others if a situation becomes threatening.
- Complete accurate, detailed notebook entries after any incident for the incident report process.
- Ensure check calls are carried out at the allocated time slots as stipulated in the AI’s.
- Call emergency services and the Communication Centre to report incidents.
Training and Development
- Fully and satisfactorily complete all required competency training.
- Attend additional training as directed to ensure continuous self‑development.
- Renew licences 16 weeks before expiry.
Qualifications
- Previous security experience.
- Valid SIA licence.
- SC clearance desirable.
Benefits
- We offer a flexible benefits scheme, including virtual GP, salary finance, dental insurance, meals vouchers, technology discounts, cycle‑to‑work, high‑street discounts, life cover, savings plans, Mitie Matching Share Plan and recognition such as Mitie Stars.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know so we can make reasonable adjustments.
Retail Security Officer — Flexible Shifts & Impact employer: Mitie Cleaning & Hygiene Services
As a Retail Security Officer with us, you will be part of a dynamic team dedicated to ensuring the safety and security of our customers and their assets. We pride ourselves on fostering a supportive work culture that values professional development, offering flexible benefits and ongoing training opportunities to help you grow in your career. Located in a vibrant area, our company not only prioritises employee well-being but also encourages a collaborative environment where your contributions are recognised and rewarded.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer — Flexible Shifts & Impact
✨Tip Number 1
Network like a pro! Reach out to folks in the security industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about scenarios where you've had to handle challenging situations and how you maintained professionalism. We want you to shine!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the latest security technology and be ready to discuss how you’ve used it in past roles. This will help you stand out as a candidate who’s up-to-date and proactive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Security Officer — Flexible Shifts & Impact
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in security. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back!
Showcase Your Qualifications:Don’t forget to mention your valid SIA licence and any previous security experience you have. This is crucial for us to know you’re qualified for the role, so make it prominent in your application.
Be Professional and Clear:When writing your application, keep it professional but also clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your skills and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Retail Security Officer. Familiarise yourself with protecting property, people, and assets, as well as the importance of following Assignment Instructions (AI’s). This will help you demonstrate your knowledge during the interview.
✨Showcase Your Experience
Be ready to discuss your previous security experience and how it relates to the role. Highlight specific situations where you successfully managed challenging scenarios or improved service levels. This will show that you can deliver results and meet KPIs.
✨Emphasise Compliance and Professionalism
Prepare examples that illustrate your understanding of compliance with policies and legal requirements. Talk about how you maintain professionalism in tough situations, as this is crucial for the role. It shows you can handle pressure while adhering to regulations.
✨Demonstrate Continuous Development
Express your commitment to ongoing professional development. Mention any relevant training you've completed or are willing to pursue, such as renewing your SIA licence. This shows you're proactive and dedicated to improving your skills in the security field.
