Retail Security Officer – Calm, Customer‑Focused & Flexible

Retail Security Officer – Calm, Customer‑Focused & Flexible

Full-Time 13.5 - 16.5 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Ensure a safe and welcoming environment for customers and colleagues in-store.
  • Company: Join Mitie Cleaning & Hygiene Services, a leader in retail security.
  • Benefits: Flexible shifts, competitive pay, and a supportive team atmosphere.
  • Other info: Dynamic retail environment with opportunities for personal growth.
  • Why this job: Be the calm presence that enhances customer experience and safety.
  • Qualifications: Ability to stay calm under pressure and make proactive decisions.

The predicted salary is between 13.5 - 16.5 £ per hour.

Mitie Cleaning & Hygiene Services is hiring a Retail Support Security Officer for M&S in Edinburgh and surrounding areas.

You will be a visible presence in-store, ensuring a safe and welcoming environment for customers and colleagues while protecting people and products.

Role requires calm under pressure, professional conduct, and proactive decision-making.

You will use store tech and mobile reporting, work with colleagues to maintain high standards, and adapt to fast-paced retail shifts.

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Retail Security Officer – Calm, Customer‑Focused & Flexible employer: Mitie Cleaning & Hygiene Services

Mitie is an excellent employer, offering a dynamic work environment on the Sellafield site where innovation and safety are paramount. Employees benefit from a strong culture of collaboration, ongoing professional development opportunities, and the chance to work on high-impact projects that contribute to asset care excellence. With a commitment to quality outcomes and stakeholder engagement, Mitie fosters a rewarding atmosphere for those looking to make a meaningful impact in their careers.

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Contact Details:

Mitie Cleaning & Hygiene Services Recruitment Team

We think you need these skills to ace Retail Security Officer – Calm, Customer‑Focused & Flexible

Calm Under Pressure
Professional Conduct
Proactive Decision-Making
Customer Focus
Adaptability
Mobile Reporting
Team Collaboration