At a Glance
- Tasks: Protect customers' property and ensure safety in a retail environment.
- Company: Join a leading security firm dedicated to thriving communities.
- Benefits: Flexible benefits, health support, discounts, and career development opportunities.
- Other info: Inclusive recruitment process with opportunities for continuous self-development.
- Why this job: Make a real difference by ensuring safety and security for customers.
- Qualifications: Previous security experience and SIA Licence required.
The predicted salary is between 24000 - 30000 € per year.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI's) and any subsequent changes.
Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous self-development.
Main DutiesOperations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with industry and statutory legislation (you are required to obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The customer also requires a CCTV PSS SIA Licence, and there are additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and immediately report, any health & safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the risk of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the incident report process.
- Keep to schedules and demonstrate commitment to Mitie and the client.
- Ensure check‑calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- Call emergency services and the communication centre to report all incidents.
- Previous security experience.
- SIA Licence.
- SC Clearance desirable.
We offer a flexible benefits scheme that includes a virtual GP, financial wellbeing support, a salary finance scheme, a flexible benefits platform to customise benefits such as dental insurance, dining cards and technology products, high‑street discounts through MiDeals, a cycle‑to‑work scheme, life cover of the higher of your annual salary or £10,000, a save‑as‑you‑earn scheme and a Mitie Matching Share Plan.
Equal Opportunity & AccessibilityWe are committed to ensuring our recruitment process is inclusive and accessible to all. If you require reasonable adjustments during the recruitment process, please let us know.
Retail Security Officer employer: Mitie Cleaning & Hygiene Services
As a Retail Security Officer with us, you will be part of a dynamic team dedicated to creating safer environments for our customers and communities. We pride ourselves on offering a supportive work culture that prioritises employee development through continuous training and flexible benefits tailored to your needs. Join us in making a meaningful impact while enjoying competitive perks and opportunities for personal growth in a thriving sector.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Get to know the company before your interview. Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to security roles. Think about scenarios where you've had to handle difficult situations or emergencies. We want you to be ready to showcase your skills and experience confidently.
✨Tip Number 3
Dress appropriately for the interview. Even if the role is security-focused, looking professional can make a great first impression. It shows that you take the opportunity seriously and respect the company's culture.
✨Tip Number 4
Follow up after your interview with a thank-you email. It's a simple gesture that can set you apart from other candidates. Remind them why you're a great fit for the Retail Security Officer role and express your enthusiasm for the position.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Know the Job Inside Out:Before you start writing, make sure you really understand what the Retail Security Officer role involves. Familiarise yourself with the key responsibilities and requirements mentioned in the job description. This will help us see that you're genuinely interested and ready to take on the challenge.
Tailor Your Application:Don’t just send a generic application! Make sure to highlight your relevant experience and skills that match the job description. Use specific examples from your past roles to show how you meet the criteria. We love seeing how you can bring value to our team!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Avoid jargon and overly complex language. We appreciate clarity, so make sure your points are easy to read and understand. This shows us that you can communicate effectively, which is crucial for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the information you need about the role and our company there. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) for the role. Familiarise yourself with any specific security protocols and be ready to discuss how you would handle various scenarios based on these guidelines.
✨Showcase Your Security Experience
Highlight your previous security experience during the interview. Be prepared to share specific examples of situations where you successfully managed security risks or dealt with challenging customers, demonstrating your ability to maintain professionalism under pressure.
✨Understand Legal Requirements
Brush up on the legal and regulatory requirements relevant to the role, including the need for a front-line licence in Security Guarding or Door Supervision. Being knowledgeable about these aspects will show your commitment to compliance and safety.
✨Demonstrate Continuous Development
Express your willingness to undertake additional training and professional development. Discuss any relevant courses you've completed or plan to take, as this shows your dedication to improving your skills and staying updated in the security field.
