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For Companies At a Glance
- Tasks: Protect customers' property and ensure safety through vigilant security services.
- Company: Join Mitie, a leading facilities management company with a diverse team.
- Benefits: Flexible benefits, virtual GP access, financial wellbeing assistance, and high-street discounts.
- Why this job: Make a real difference in community safety while developing your skills.
- Qualifications: Previous security experience and SIA licence preferred.
- Other info: Opportunities for career progression and continuous training available.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Retail Security Officer role at Mitie Cleaning & Hygiene Services
Better places, thriving communities.
Must have valid door supervisor licence
Must be flexible to cover different locations at short notice
Must have at least 1 year experience working in retail security
Job Overview
- To protect our customer\’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI\’s) and any subsequent changes.
- Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self-development.
Main Duties
Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI\’s).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI\’s).
- To call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Previous Security Experience
- SIA License
- SC Clearance desirable
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Seniority Level
- Entry level
Employment Type
- Full-time
Job Function
- Other, Information Technology, and Management
- Facilities Services
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Join our Mitie Team. Together our diversity makes us stronger.
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Retail Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie and their values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous security experience aligns with the role and be ready to share specific examples.
✨Tip Number 3
Dress the part! As a Retail Security Officer, you'll want to present yourself professionally. Make sure your outfit is neat and appropriate for the role, as first impressions matter.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant security experience. We want to see how your skills align with the role of a Retail Security Officer, so don’t hold back on showcasing your strengths!
Follow Instructions Carefully: Read through the job description and any application instructions thoroughly. We appreciate candidates who can follow guidelines, as it shows attention to detail – a key trait for this role!
Show Your Commitment to Training: Mention any relevant training or certifications you have, especially those related to security. We value continuous self-development, so let us know how you plan to keep your skills sharp!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you’re familiar with the published Assignment Instructions (AI’s) for the role. This shows that you understand the expectations and can discuss how you would comply with them in your daily duties.
✨Highlight Relevant Experience
Be ready to talk about your previous security experience and how it relates to the job. Use specific examples to demonstrate your ability to handle challenging situations and maintain professional conduct under pressure.
✨Show Your Commitment to Training
Mention any additional training or certifications you’ve completed, especially those relevant to security and health & safety. This will show that you’re proactive about your professional development and committed to staying compliant with industry standards.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you would handle potential hazards or threats on site. Use examples from your past experiences to illustrate your ability to think on your feet and take appropriate action when necessary.