At a Glance
- Tasks: Patrol the shopping centre, ensuring safety and security for all customers.
- Company: Join Mitie, a leading facilities management company with a strong team culture.
- Benefits: Enjoy competitive pay, employee discounts, and extensive training opportunities.
- Other info: Flexible shifts available, perfect for students looking to earn while studying.
- Why this job: Be the first line of defence in a vibrant shopping environment while developing your skills.
- Qualifications: SIA Door Supervisor Licence and excellent communication skills required.
Overview
Relief Retail Security Officer – Pay Rate: £13.70. Mitie has a great opportunity in Hammerson West Quay Shopping Centre. We are looking for an experienced candidate to join the team on site. As the role of a Security Officer, you will take a lead role on site as and when required with a flexible rota.
Location
West Quay Shopping Centre, Southampton
Responsibilities
- There will be an aspect of working outside in all weather conditions and lots of patrolling, so an active, enthusiastic person would be ideally suited to this role.
- The Security Officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers.
- As the first point of contact for all customers and clients, the Security Officer must have geographical awareness of their local surroundings.
- The Security Officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
- Report to the Security Shift Manager – they must record, report and escalate all sightings and arrests on a regular basis.
Qualifications
- The Security Officer will need to be a team player with an enthusiastic attitude.
- The Security Officer should be able to work on their own initiative.
- Flexible approach to work to suit the business needs.
- Excellent communication skills are required both written and verbal.
- It is important the Security Officer remains calm under pressure.
Benefits
- Employee Shares Scheme
- Staff Retailer Discount
- Westquay Discount Scheme
- Pension Scheme
- Extensive Training Package
- Childcare Vouchers
- Competitive Holiday allowance
- Competitive Pay Rate
- Share Incentive Plan
- Save as you earn
- Virtual GP
- Employee Assistance & Counselling
Additional Information
Our market-leading flexible benefits scheme provides options that suit various lifestyles, including access to virtual GP, Salary Finance, Choices benefits platform, MiDeals discounts, cycle-to-work scheme, life cover, and more. We also offer Mitie Stars recognition with monthly cash prizes and annual top prizes. We are committed to inclusive recruitment and can make reasonable adjustments during the recruitment process if needed. Since 1987, Mitie has 80,000 employees and operates globally as a facilities management and professional services company.
Retail Relief Security Officer in Southampton employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an exceptional employer, offering a dynamic work environment at the bustling West Quay Shopping Centre in Southampton. With competitive pay rates, extensive training packages, and a range of employee benefits including a flexible benefits scheme and retail discounts, Mitie fosters a culture of growth and inclusivity. Employees are recognised for their contributions through initiatives like Mitie Stars, ensuring that every team member feels valued and supported in their career development.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Relief Security Officer in Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experience make you the ideal candidate for the Retail Relief Security Officer role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart appearance can set the tone for a positive interview experience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Relief Security Officer in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Retail Relief Security Officer role. We want to see how your background fits with what we're looking for, so don’t be shy about showcasing your SIA Door Supervisor Licence and any previous security roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Mitie. Share your enthusiasm for working in a dynamic environment like West Quay Shopping Centre and how you can contribute to keeping it safe and secure.
Show Off Your Communication Skills:Since excellent communication is key for this position, make sure your written application reflects that. Keep your language clear and professional, but also friendly and approachable – just like we expect you to be on the job!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, it shows us you’re serious about joining the Mitie team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Relief Security Officer. Familiarise yourself with the key tasks like patrolling, reporting suspicious activity, and maintaining a calm presence under pressure. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Security Officer, excellent communication is crucial. During the interview, practice articulating your thoughts clearly and concisely. You might be asked how you would handle a difficult situation or communicate with customers, so prepare examples that highlight your verbal and written skills.
✨Demonstrate Your Team Spirit
Mitie values team players, so be ready to discuss your experiences working in teams. Share specific examples where you collaborated effectively with others, especially in high-pressure situations. This will show that you can contribute positively to the team dynamic.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential situations you might face as a Security Officer, such as dealing with suspicious behaviour or managing emergencies. Practising your responses will help you stay calm and collected during the interview.
