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- Tasks: As a Retail Elite Security Officer, you'll ensure safety and provide top-notch customer service.
- Company: Join Mitie, the UK's leading facilities management company with over 72,000 employees globally.
- Benefits: Enjoy flexible hours, paid breaks, free uniform, and access to exclusive discounts and financial services.
- Why this job: Make a real impact by creating safe environments while developing your career in a supportive culture.
- Qualifications: Must hold a current SIA licence and have a checkable 5-year employment/education history.
- Other info: We prioritise inclusivity and offer diverse training opportunities for all employees.
1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Pay rate:15.49ph Various Shifts (to be discussed at interview) Job Overview Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers. Better places, thriving communities. Pay rate:15.49ph Various Shifts (to be discussed at interview) Job Overview Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers. You must hold a current SIA licence. Vetting It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped. Main Duties To deliver industry leading customer service To create a safe environment, free from crime and the fear of crime for customer and colleagues To manage anti-social behaviour and build relationships with those that cause this Engage with members of the public by providing a welcoming presence Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service Support the Police and crime partnerships where required to aid with the reduction of crime in store To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety Benefits To Working With Mitie Include Contracted hours Annual leave entitlement Pension and Life insurance schemes Free uniform supplied SIA Re-licencing programme Comprehensive induction and training programme Access to Mitie\’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services. Apprenticeship schemes Progression and development opportunities All breaks are paid Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at . Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger. Apply Now Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie? 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Retail Elite Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Elite Security Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Retail Elite Security Officer. Understanding how to deliver exceptional customer service and manage anti-social behaviour will help you stand out during the interview.
✨Tip Number 2
Make sure you know the importance of having a current SIA licence. Be prepared to discuss your experience and how it relates to maintaining safety and security in a retail environment.
✨Tip Number 3
Research Mitie's values and commitment to community safety. Showing that you align with their mission can demonstrate your dedication to creating a safe environment for customers and colleagues.
✨Tip Number 4
Prepare to discuss how you would engage with the public and handle queries. Highlighting your communication skills and ability to build relationships will be crucial in showcasing your suitability for the role.
We think you need these skills to ace Retail Elite Security Officer
Some tips for your application 🫡
Highlight Relevant Experience: When applying for the Retail Elite Security Officer position, make sure to emphasise any previous experience in security roles or customer service. Mention specific situations where you successfully managed anti-social behaviour or provided exceptional service.
SIA Licence Verification: Since a current SIA licence is mandatory for this role, ensure that you clearly state your licence details in your application. If you have any additional certifications related to security, include those as well.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the key responsibilities mentioned in the job description. Use keywords from the listing, such as 'customer service', 'anti-social behaviour', and 'safety', to demonstrate your fit for the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Showcase Your Customer Service Skills
As a Retail Elite Security Officer, exceptional customer service is key. Prepare examples of how you've successfully handled customer interactions in the past, especially in challenging situations.
✨Understand Anti-Social Behaviour Management
Familiarise yourself with strategies for managing anti-social behaviour. Be ready to discuss how you would approach such situations while maintaining a safe environment for both customers and colleagues.
✨Highlight Your SIA Licence
Ensure you have your current SIA licence ready to present during the interview. Discuss any relevant training or experiences that demonstrate your commitment to security and safety.
✨Prepare for Shift Discussions
Since various shifts will be discussed, think about your availability and flexibility. Be honest about your preferences but also show willingness to adapt to the needs of the role.
