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- Tasks: Lead a vibrant catering team and ensure top-notch service at hospitals.
- Company: Join a dynamic company committed to excellent customer service.
- Benefits: Enjoy flexible benefits, discounts, and career development opportunities.
- Other info: Inclusive recruitment process with training provided for personal growth.
- Why this job: Make a difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Previous catering experience preferred; strong communication and teamwork skills essential.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an experienced Catering Supervisor to join our retail catering team covering Russells Hall Hospital, Corbett and Guest Hospitals. The main tasks include liaising with the kitchen, handling open/close of business, stock controls, front of house ordering, and being the face of our catering brand at a customer site. The role holder will undertake other duties as required for the effective operation of the site, including cash collection and banking. Flexibility to work at several different outlets onsite is required. A passion for providing excellent customer service is essential.
Responsibilities
- Liaise with the kitchen and manage front-of-house operations.
- Oversee opening and closing procedures and stock controls.
- Manage front-of-house ordering and be the face of the catering brand at customer sites.
- Perform cash collection and banking as part of site operations.
- Be flexible to work at multiple outlets onsite and adapt to changing tasks as required.
Qualifications
- Previous catering experience within a similar environment (supervisory experience preferred).
- Appropriate level of numeracy, literacy, and communication skills.
- Ability to work well in a team or under own initiative; flexibility to take on different tasks.
- High standards with attention to detail; hard-working, energetic, and confident.
- Food Hygiene and basic Health and Safety certificates are advantageous but not essential; full development and training will be provided.
Benefits and development
- Market-leading offering with lifestyle benefits platform Choices, including options to purchase extra holiday days and other benefits.
- Access to flexible lifestyle benefits and support services (e.g., virtual GP, Salary Finance scheme, loans, and other financial wellbeing tools).
- MiDeals discounts, cycle-to-work scheme, life cover up to four times salary, enhanced pension contributions, save-as-you-earn, Mitie Matching Share Plan (possible free shares).
- Recognition through Mitie Stars with monthly prizes and a potential £10,000 top prize at year-end.
- Training and development opportunities with a variety of resources to support career progression.
We are committed to an inclusive recruitment process. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know by emailing Sophie Willson at sophie.willson@mitie.com.
Retail Catering Supervisor employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Catering Supervisor
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about their catering services.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experience in catering and how it relates to the role. We want to hear about your passion for customer service and how you’ve handled challenges in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at industry events. They might give you insider tips or even refer you directly to the hiring team, which can really boost your chances.
✨Tip Number 4
Be flexible and open-minded! The role requires adaptability, so during interviews, share examples of how you've successfully juggled multiple tasks or worked in different environments. This shows you’re ready for anything!
We think you need these skills to ace Retail Catering Supervisor
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for providing excellent customer service. We want to see how you’ve gone above and beyond in previous roles to create a positive experience for customers.
Tailor Your Experience: Don’t just send a generic application! Take the time to tailor your experience to match the job description. We’re looking for someone with catering experience, so be sure to showcase any relevant supervisory roles or skills that align with what we need.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and responsibilities in past roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Catering Stuff
Make sure you brush up on your catering knowledge before the interview. Understand the ins and outs of front-of-house operations, stock controls, and how to liaise effectively with the kitchen. Being able to discuss your previous experience in a similar environment will show that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past where you've gone above and beyond for customers. Be prepared to share these stories during the interview to demonstrate your passion for making customers happy.
✨Flexibility is Key
This job requires flexibility to work at multiple outlets and adapt to changing tasks. Be ready to discuss how you've successfully managed different responsibilities in previous roles. Highlighting your adaptability will show that you're a great fit for the dynamic nature of the job.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions about the role and the company. Ask about the team you'll be working with, the training opportunities available, or how they measure success in the role. This shows your genuine interest and helps you assess if it's the right fit for you.