At a Glance
- Tasks: Protect the store and its people while delivering top-notch customer service.
- Company: Join the Waitrose team with a focus on security and community.
- Benefits: Earn £16.00 per hour, with paid breaks and guaranteed hours.
- Other info: Enjoy ongoing training and development in a supportive environment.
- Why this job: Be part of a dynamic team ensuring safety and enhancing customer experiences.
- Qualifications: Previous security experience and an SIA License are essential.
The predicted salary is between 33280 - 33280 £ per year.
Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values.
Payrate: £16.00 per hour. Breaks paid. Guaranteed number of hours per week, permanent location.
Location: Bournemouth Area
What We Are Looking For:
- Previous security experience
- SIA License
- Excellent communication skills at all levels
- Energy and enthusiasm
Main Duties:
- Be aware of and ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully engage with National Operations Centre (NOC) and Mitie management and use of all technology provided, including body cams and mobile devices to aid in the reporting of all incidents.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively review the published Assignment Instructions and familiarise yourself with changes to suggest amendments that improve service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out duties.
- Additional courses may be contractually required.
- Work in a systematic, methodical and orderly way.
Training:
- Fully and satisfactorily complete all required competency training.
- Undertake training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop knowledge through continual professional development.
- Renew your licence 16 weeks before expiry.
Retail Area support officer employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on being an excellent employer, offering our Retail Area Support Officers in the Bournemouth area a supportive work culture that values security and customer service. With competitive pay, guaranteed hours, and opportunities for continuous professional development, we empower our employees to grow and thrive in their roles while ensuring a safe environment for both staff and customers. Join us to be part of a team that prioritises your well-being and career advancement.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Area support officer
✨Tip Number 1
Get to know the company! Research Waitrose and Mitie's values, and think about how your experience aligns with their mission. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for this role, try role-playing common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, let your energy shine through. Share why you're passionate about security and customer service, and how you can contribute to the team.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Retail Area Support Officer. Plus, it shows you're proactive and serious about joining the team!
We think you need these skills to ace Retail Area support officer
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous security experience you have in your application. We want to see how your background aligns with the Retail Security Officer role, so don’t hold back on those relevant skills!
Communicate Clearly:Excellent communication skills are key for this role. When writing your application, keep your language clear and concise. We appreciate straightforwardness, so let us know how you can engage with customers and colleagues effectively.
Know the Job Inside Out:Take some time to familiarise yourself with the job description and the key responsibilities. We love candidates who show they understand what’s expected and can demonstrate how they’ll meet those expectations in their application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of a Retail Area Support Officer. Brush up on your knowledge of security protocols, customer service standards, and the specific policies of Waitrose and Mitie. This will show that you’re serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is a must for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you resolved conflicts or provided exceptional customer service. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Enthusiasm
Energy and enthusiasm are key traits for this position. During the interview, let your passion for security and customer service shine through. Share why you want to work for Waitrose and how you align with their values. A positive attitude can make a lasting impression!
✨Be Tech-Savvy
Familiarise yourself with the technology used in the role, such as body cams and mobile devices. If you have experience using similar tech, mention it! Showing that you’re comfortable with technology will reassure the interviewer that you can adapt quickly and efficiently to the tools you'll be using.
