At a Glance
- Tasks: Ensure safety and security for DWP staff and visitors across various sites.
- Company: Join Mitie, a leader in security services with a commitment to diversity.
- Benefits: Flexible benefits, virtual GP access, discounts, and career development opportunities.
- Other info: Dynamic role with opportunities for recognition and growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Previous security experience and a valid DS licence required.
The predicted salary is between 24000 - 30000 £ per year.
Mitie is seeking passionate Security Guards to support the Department for Work and Pensions (DWP) across various sites in Kingston and surrounding areas.
Job Overview
- Provide flexibility to travel between DWP sites.
- Ensure a safe and secure environment for DWP staff, visitors, and property.
- Patrol premises regularly to identify potential security threats.
- Monitor and control access to the building, ensuring proper identification and verification.
- Respond effectively to emergencies or suspicious situations.
- Liaise with local law enforcement and emergency services as needed.
- Provide a high level of customer service and assist staff and visitors with security-related matters.
- Conduct routine security checks and submit incident reports as appropriate.
- Adhere to Mitie and DWP security policies, procedures, and regulations.
Security and Health & Safety
- Report any health and safety hazards immediately.
- Stay alert to threats or changes in the work environment and take appropriate action to reduce risks.
- Use common sense and initiative; involve others if a situation appears threatening.
- Maintain professional conduct with difficult customers.
- Complete accurate incident notebooks promptly for the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
- Previous security experience.
- DS licence (required).
Benefits
- Flexible benefits scheme with options such as dental insurance, dining cards, technology purchases, and more.
- Access to virtual GP consultations for you and household members.
- Salary Finance scheme to access pay before payday.
- Discounts through MiDeals platform and a cycle-to-work scheme.
- Life cover up to your annual salary or £10,000.
- Save-as-you-earn scheme and Mitie Matching Share Plan.
- Recognition through Mitie Stars and monthly cash prizes.
- Career development and training opportunities.
Together our diversity makes us stronger.
ReliefOfficer employer: Mitie Cleaning & Hygiene Services
Mitie is an excellent employer for those seeking a rewarding role as a Relief Officer, offering a supportive work culture that prioritises safety and customer service. With flexible benefits, career development opportunities, and a commitment to diversity, employees can thrive in a dynamic environment while making a meaningful impact across various DWP sites in Kingston and surrounding areas.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ReliefOfficer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you'd handle emergencies or suspicious situations. We want to show that we can think on our feet and keep everyone safe!
✨Tip Number 3
Dress the part! First impressions matter, especially in security roles. We should aim for a smart, professional look that reflects our commitment to safety and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace ReliefOfficer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant security experience and skills that match the Relief Officer role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Mitie and how you can contribute to keeping DWP sites safe. Keep it concise but impactful – we love a good story!
Showcase Your Customer Service Skills:As a Relief Officer, you'll be interacting with staff and visitors regularly. Highlight any previous customer service experience in your application. We value those who can maintain professionalism even in challenging situations!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Relief Officer, like patrolling premises and monitoring access. Being able to discuss these points confidently will show that you're serious about the role.
✨Demonstrate Customer Service Skills
Since this role involves assisting staff and visitors, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you handled difficult customers or emergencies effectively, as this will highlight your ability to maintain professionalism under pressure.
✨Familiarise Yourself with DWP Policies
Take some time to research the Department for Work and Pensions and their security policies. Knowing their procedures will not only impress the interviewers but also help you understand the environment you'll be working in, making it easier to answer questions related to compliance and safety.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would respond to various security threats or emergencies. This will demonstrate your critical thinking skills and ability to act swiftly in challenging situations, which is crucial for a Relief Officer.
