Relief Support Security Officer

Relief Support Security Officer

Northampton Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Mitie Cleaning & Hygiene Services

At a Glance

  • Tasks: Protect property and people while following security protocols and guidelines.
  • Company: Join Mitie, a leading facilities management company with over 76,000 employees globally.
  • Benefits: Enjoy flexible benefits, virtual GP access, financial wellbeing support, and high street discounts.
  • Other info: Inclusive recruitment process; adjustments available for applicants with disabilities.
  • Why this job: Be part of a diverse team that values your growth and offers extensive training opportunities.
  • Qualifications: Previous security experience and an SIA licence are required.

The predicted salary is between 24000 - 36000 £ per year.

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Job Overview

To protect our customer\’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI\’s) and any subsequent changes.

Better places, thriving communities.

Job Overview

To protect our customer\’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI\’s) and any subsequent changes.

Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

To undertake additional training to ensure continuous self-development.

Main Duties

Operations

To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI\’s).

Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

Comply with legal obligations and safety requirements of the role.

Follow instructions and procedures appropriately without unnecessarily challenging authority.

Work in a systematic, methodology and orderly way.

Training

Fully and satisfactorily complete all required competency training.

To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

Use common sense and initiative by immediately involving others if a situation appears to become threatening.

To maintain professional conduct in the face of difficult situations and challenging customers.

Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

Keep to schedules and demonstrate commitment to Mitie and the Client.

To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI\’s).

To call emergency services and Communication Centre to report all incidents.

What We Are Looking For

Previous Security Experience

SIA License

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other, Information Technology, and Management

  • Industries

    Facilities Services

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Relief Support Security Officer employer: Mitie Cleaning & Hygiene Services

At Mitie Cleaning & Hygiene Services, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Our comprehensive benefits package, including flexible options tailored to your lifestyle, access to a virtual GP, and opportunities for career progression, ensures that our team members feel valued and empowered. Join us in Northampton, where your contributions will help create better places and thriving communities.
Mitie Cleaning & Hygiene Services

Contact Detail:

Mitie Cleaning & Hygiene Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Support Security Officer

✨Tip Number 1

Familiarise yourself with the specific Assignment Instructions (AI's) for the role. Understanding these guidelines will not only help you during the interview but also demonstrate your commitment to following protocols and enhancing service quality.

✨Tip Number 2

Stay updated on the latest security regulations and compliance requirements in the UK. Showing that you are knowledgeable about legal obligations can set you apart from other candidates and highlight your dedication to maintaining safety standards.

✨Tip Number 3

Network with current or former employees of Mitie. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 4

Prepare to discuss your previous security experience in detail. Be ready to share specific examples of how you've handled challenging situations, as this will demonstrate your capability and readiness for the Relief Support Security Officer role.

We think you need these skills to ace Relief Support Security Officer

Security Awareness
Attention to Detail
Communication Skills
Problem-Solving Skills
Health and Safety Compliance
Incident Reporting
Customer Service Skills
Time Management
Ability to Work Under Pressure
Knowledge of UK Security Legislation
SIA License (Security Guarding or Door Supervision)
CCTV PSS SIA Licence
Proactive Approach
Teamwork and Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Relief Support Security Officer position. Understand the key responsibilities and requirements, such as the need for an SIA licence and previous security experience.

Tailor Your CV: Customise your CV to highlight relevant experience in security roles. Emphasise any specific training or certifications you have that align with the job requirements, such as compliance with legal obligations and health & safety protocols.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your understanding of the company's values. Mention how your skills and experiences make you a suitable candidate for maintaining safety and security.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in a security role.

How to prepare for a job interview at Mitie Cleaning & Hygiene Services

✨Know Your Assignment Instructions

Familiarise yourself with the published Assignment Instructions (AI's) for the role. Understanding these guidelines will show your commitment to compliance and help you discuss how you can effectively implement them during the interview.

✨Highlight Relevant Experience

Be prepared to discuss your previous security experience and how it relates to the responsibilities of a Relief Support Security Officer. Use specific examples to demonstrate your skills in handling challenging situations and maintaining safety.

✨Emphasise Continuous Development

Mention your willingness to undertake additional training and your commitment to continuous self-development. This aligns with the company's focus on professional growth and shows that you're proactive about improving your skills.

✨Demonstrate Problem-Solving Skills

Prepare to discuss scenarios where you've had to use common sense and initiative in difficult situations. Highlighting your ability to stay calm under pressure and make quick decisions will resonate well with the interviewers.

Relief Support Security Officer
Mitie Cleaning & Hygiene Services
Location: Northampton
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