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For Companies At a Glance
- Tasks: Be the first point of contact, ensuring safety and responding to incidents.
- Company: Join Mitie, a leading facilities management company with 76,000 employees globally.
- Benefits: Enjoy flexible benefits, high street discounts, and career development opportunities.
- Why this job: Make a difference in community safety while developing your skills in a diverse environment.
- Qualifications: SIA licence required; experience in security and a Full UK Driving Licence is a plus.
- Other info: Inclusive recruitment process; let us know if you need adjustments.
The predicted salary is between 27000 - 36000 £ per year.
Join to apply for the Relief Security Officer role at Mitie Cleaning & Hygiene Services.
Job Overview
- Candidate required to cover Dundee, Perth & Blairgowrie and surrounding area
- Must have own transport
- To protect our customer\’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI\’s) and any subsequent changes.
- Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self-development.
Main Duties
Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI\’s).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI\’s).
- To call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Previous Security Experience
- SIA License
- SC Clearance desirable
- Candidate to cover Dundee, Perth & Blairgowrie
- must have own transport
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household, so you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme, giving you access to a small fee loan and the ability to access 50% of your earned pay before payday. Money saving and Mitie Matching Share Plan options are also available. You can choose from dental insurance, dining cards, coffee clubs, technology products, high‑street discounts, cycle‑to‑work scheme, life cover, save‑as‑you‑earn and more. Employees are recognised with Mitie Stars, offering cash prizes each month and a prize of £10,000 at year‑end.
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us; we offer a diverse variety of training and development opportunities via a wide selection of learning resources to suit you.
- Apply Now
Job Details
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Other, Information Technology, and Management
- Industries: Facilities Services
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Relief Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the role. Understanding the nuances of access control, incident reporting, and emergency response will demonstrate your commitment and readiness for the position.
✨Tip Number 2
Network with current or former employees of Mitie to gain insights into the company culture and expectations for the Relief Security Officer role. This can provide you with valuable information that may help you stand out during the interview process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed security incidents or provided excellent customer service. Being able to share specific examples will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Highlight any additional qualifications or training you have that are relevant to the role, such as first aid certification or conflict resolution training. This can set you apart from other candidates and show your dedication to professional development.
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Relief Security Officer position. Highlight key skills such as attention to detail, communication, and experience with security systems.
Tailor Your CV: Customise your CV to reflect relevant experience in security roles, particularly any Gatehouse experience or SIA licences you hold. Emphasise your ability to create a safe environment and respond to incidents effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for security and your commitment to creating a welcoming environment. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a security role.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
Familiarise yourself with common security procedures and protocols relevant to the role. Be prepared to discuss how you would handle specific scenarios, such as responding to incidents or monitoring CCTV systems.
✨Showcase Your Communication Skills
As a Relief Security Officer, you'll be the first point of contact for clients and visitors. Practice clear and confident communication, demonstrating your ability to welcome and assist others effectively.
✨Highlight Relevant Experience
Make sure to mention any previous experience in security roles, especially if you have Gatehouse experience or hold an SIA licence. Relate your past responsibilities to the job description to show you're a perfect fit.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the company culture, training opportunities, and career development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
