At a Glance
- Tasks: Protect premises, manage access, and deliver excellent customer service.
- Company: Mitie is the UK's top facilities management company with a diverse client base.
- Benefits: Enjoy flexible benefits, online GP services, discounts, and a cycle-to-work scheme.
- Other info: Full training provided; inclusive recruitment process for all applicants.
- Why this job: Join a supportive team with career growth opportunities and a chance to make a difference.
- Qualifications: Valid SIA licence and strong communication skills required.
Overview
Better places, thriving communities. At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for our new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom.
Job Overview: Flexibility to travel, as this role will cover various DWP sites within the region. You will be covering sites in Leamington Spa, Bedworth, Coventry, Evesham, Nuneaton, Rugby, Solihull and Stratford-Upon-Avon. Full UK Driving Licence Required.
Responsibilities
- Ensure a safe and secure environment for the DWP staff, visitors, and property.
- Patrol the premises regularly to identify potential security threats.
- Respond effectively to emergencies or suspicious situations.
- Liaise with local law enforcement and emergency services as needed.
- Provide a high level of customer service and assist staff and visitors in any security-related matter.
- Conduct routine security checks and submit incident reports as appropriate.
- Adhere to Mitie and DWP security policies, procedures, and regulations.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Previous Security Experience
- Licence required DS Licence Preferred
- Full UK driving licence required.
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer virtual GP services, Salary Finance (including early access to earned pay), a flexible benefits platform (Choices) to tailor benefits, MiDeals discounts, cycle-to-work scheme, life cover, save-as-you-earn, and a Mitie Matching Share Plan. We also recognise employees with the Mitie Stars program, with monthly cash prizes and a possible top prize of £10,000 at year end. Additionally, Mitie offers training and development opportunities and aims to ensure an inclusive recruitment process. If you require reasonable adjustments during recruitment, please let us know.
Relief Security Officer in Evesham employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an exceptional employer, offering a supportive and friendly work environment for Relief Security Officers at the BBC Wood Norton and BBC Mailbox locations. With a strong focus on employee growth, comprehensive training, and a flexible benefits scheme tailored to individual lifestyles, Mitie ensures that every team member can thrive both personally and professionally while enjoying perks like access to online GP services and high street discounts.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer in Evesham
✨Tip Number 1
Familiarise yourself with Mitie's values and mission. Understanding their commitment to customer service and community can help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous experience in security or customer service roles. Be prepared to discuss specific situations where you demonstrated problem-solving skills under pressure, as this is crucial for the Relief Security Officer position.
✨Tip Number 3
Network with current or former employees of Mitie. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company and potentially give you a referral, which can significantly boost your chances.
✨Tip Number 4
Prepare for situational interview questions by practising your responses. Think of scenarios related to security challenges and how you would handle them, as this will demonstrate your readiness for the role.
We think you need these skills to ace Relief Security Officer in Evesham
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Relief Security Officer position. Understand the key responsibilities and required skills, such as excellent communication and report writing capabilities.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous security roles, customer service experience, and your valid SIA licence.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for Mitie and how your skills can contribute to their mission of delivering excellent service.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Showcase Your Customer Service Skills
As a Relief Security Officer, excellent customer service is key. Be prepared to discuss your previous experiences where you provided outstanding service, especially in challenging situations.
✨Demonstrate Problem-Solving Abilities
Mitie values individuals who can think on their feet. Prepare examples of how you've successfully resolved issues under pressure, highlighting your ability to remain calm and effective.
✨Know the Company and Its Values
Research Mitie's mission and values before the interview. Understanding their commitment to community and diversity will help you align your answers with what they stand for.
✨Prepare for Scenario-Based Questions
Expect questions that assess your response to security scenarios. Practice articulating your thought process and actions in hypothetical situations, focusing on safety and protocol adherence.
