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For Companies At a Glance
- Tasks: Join our team to ensure safety at various DWP sites across the UK.
- Company: Mitie is a leading facilities management company with over 76,000 employees.
- Benefits: Enjoy flexible benefits, discounts, and access to a virtual GP.
- Why this job: Make a real difference in communities while developing your career in security.
- Qualifications: Previous security experience and an SIA licence are required.
- Other info: We prioritise inclusivity and offer extensive training opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Better places, thriving communities.
Are you interested in working for Mitie as a relief officer across Birmingham?
Hours: 8 per week minimum
Rate of pay: £12.40/hour
Would you be interested in any of the following ? Cycle to work scheme
Job Overview
- To protect our customer\’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI\’s) and any subsequent changes.
- Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self-development.
Main Duties
Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI\’s).
- Proactively refer to and review the published Assignment Instructions, thereby familiarising oneself with any changes and suggesting amendments to improve the level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out duties. The Customer also requires a CCTV PSS SIA Licence. There are additional contractually required courses.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI\’s).
- Call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Previous Security Experience
- SIA License
- SC Clearance desirable
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. You can access expert advice by video or phone without leaving your home. Salary Finance offers financial wellbeing assistance, including options to access earned pay before payday and competitive loans. You will receive a link to our flexible benefits platform, Choices, to tailor benefits to your lifestyle (e.g., dental insurance, dining cards, coffee clubs, technology purchases).
We provide access to high street discounts from thousands of retailers, gyms and more through our MiDeals platform, and offer a cycle-to-work scheme. Life cover is the greater of your annual salary or £10,000. Other benefits include the save-as-you-earn scheme and a Mitie Matching Share Plan. We award Mitie Stars as recognition with monthly cash prizes and a potential annual top prize of £10,000.
We are committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during the recruitment process, please let us know by emailing us.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across various sectors.
Join our Mitie Team. Together our diversity makes us stronger. Apply Now.
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Relief Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used by Mitie and the DWP. Understanding their policies will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Mitie, especially those in security roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about past experiences where you successfully handled security threats or emergencies, as these examples will showcase your problem-solving skills.
✨Tip Number 4
Highlight your flexibility and willingness to travel in your discussions. Since this role requires covering various DWP sites, showing that you are adaptable and ready to take on different locations will make you a more attractive candidate.
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Relief Security Officer position at Mitie. Understand the responsibilities and requirements, such as the need for previous security experience and an SIA licence.
Tailor Your CV: Customise your CV to highlight relevant security experience and skills that align with the job description. Emphasise your ability to handle emergencies, conduct security checks, and provide excellent customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for security and your commitment to maintaining a safe environment. Mention specific experiences that demonstrate your suitability for the role and how you can contribute to Mitie's mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the security field.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Show Your Security Knowledge
Make sure to brush up on your security protocols and procedures. Be prepared to discuss your previous experience in security roles, especially any specific situations where you had to respond to emergencies or manage threats.
✨Demonstrate Customer Service Skills
As a Relief Security Officer, you'll need to provide excellent customer service. Think of examples from your past where you successfully assisted customers or handled difficult situations with professionalism.
✨Highlight Flexibility and Adaptability
This role requires flexibility to travel and cover various sites. Be ready to explain how you've adapted to changing environments or schedules in previous jobs, showcasing your ability to handle diverse situations.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice responding to hypothetical situations related to security threats or emergencies, demonstrating your critical thinking and decision-making skills.
