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For Companies At a Glance
- Tasks: Ensure safety and security while providing excellent customer service in retail environments.
- Company: Join Mitie, a leading facilities management company with over 76,000 employees globally.
- Benefits: Enjoy flexible benefits, high street discounts, and access to a virtual GP.
- Why this job: Gain valuable experience in security while contributing to community safety and well-being.
- Qualifications: Previous retail security experience and a full UK driver's licence are essential.
- Other info: Flexible shifts available; perfect for students looking for part-time work.
Relief Retail Security Officer (Mitie Cleaning & Hygiene Services)
We are looking for a Relief Retail Security Officer to provide safety and security to our customers’ property, people and assets in line with published Assignment Instructions. This relief role covers both sickness and holiday absences and requires flexibility to work any day or shift last‑minute.
Key Responsibilities
- Use ASCONE to maintain site security.
- Conduct regular site patrols.
- Deliver customer service to staff and visitors.
- Support staff with reasonable requests.
- Complete accurate and detailed incident reports on the site system.
- Report health & safety hazards and call emergency services as required.
Hours & Pay
Flexible shifts between 08:00 and 22:00; must be available any day or time. Pay rate: £13.97 per hour.
Training & Development
Complete all required competency training and ongoing development initiated by the Operations Manager. Renew licence 16 weeks before expiry.
Qualifications
- Door Supervisor SIA Licence.
- Excellent communication skills.
- Ability to work well under pressure.
- Full UK driver’s licence with own vehicle.
Benefits
- Flexible benefits scheme – dental insurance, dining cards, coffee clubs, technology purchases.
- Virtual GP and financial wellbeing assistance via Salary Finance.
- MiDeals platform for high‑street discounts, cycle‑to‑work scheme.
- Life cover minimum £10,000 or salary equivalent.
- Save‑as‑you‑earn scheme; Mitie Matching Share Plan.
- Mitie Stars recognition with cash prizes up to £10,000.
- Diverse training and development opportunities.
Employment Details
- Locations: Oxford, Swindon, Banbury.
- Seniority level: Entry level.
- Employment type: Full‑time.
- Job function: Other, Information Technology, and Management.
- Industry: Facilities Services.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and require reasonable adjustments, please email us.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company.
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Relief Retail Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer
✨Tip Number 1
Make sure to highlight your retail security experience during any conversations or interviews. This role specifically requires previous experience, so be ready to discuss situations where you successfully managed security challenges in a retail environment.
✨Tip Number 2
Flexibility is key for this position, so be prepared to demonstrate your willingness to work various shifts. Mention your availability and readiness to pick up last-minute shifts, as this will show your commitment to the role.
✨Tip Number 3
Since customer service is a big part of this job, think of examples where you've provided excellent service under pressure. Being able to communicate effectively with both staff and visitors will set you apart from other candidates.
✨Tip Number 4
Familiarise yourself with the ASCONE system mentioned in the job description. If you have prior experience with similar systems, be sure to mention it, as it shows you're proactive and ready to hit the ground running.
We think you need these skills to ace Relief Retail Security Officer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous retail security experience in your application. Detail specific situations where you provided safety and security, as well as any customer service roles you've held.
Show Flexibility: Since this role requires flexibility in working hours, mention your availability clearly. Indicate that you can work various shifts and are willing to pick up last-minute shifts when needed.
Demonstrate Communication Skills: Include examples of how you've effectively communicated with both staff and customers in past roles. This could be through resolving conflicts or providing assistance, showcasing your ability to maintain professionalism under pressure.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which is crucial for a security role.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Showcase Your Retail Security Experience
Make sure to highlight your previous retail security experience during the interview. Discuss specific situations where you successfully managed security challenges or provided excellent customer service, as this role requires a strong background in both areas.
✨Demonstrate Flexibility
Since this is a relief role, emphasise your flexibility regarding working hours and shifts. Be prepared to discuss how you can adapt to last-minute changes and cover shifts as needed, which is crucial for this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you maintained professionalism under pressure and resolved conflicts effectively.
✨Know the Company and Its Values
Research Mitie Cleaning & Hygiene Services and understand their values and mission. Being able to articulate why you want to work for them and how you align with their goals will show your genuine interest in the role.
