Relief Retail Security Officer

Relief Retail Security Officer

Cardiff Full-Time No home office possible
M

At a Glance

  • Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
  • Company: Join Mitie, the UK's leading facilities management company with 72,000 employees globally.
  • Benefits: Enjoy flexible hours, paid breaks, and access to exclusive discounts and financial services.
  • Why this job: Be part of a diverse team focused on safety and community impact while developing your career.
  • Qualifications: SIA licence preferred; training may be provided for the right candidate.
  • Other info: Inclusive recruitment process; adjustments available for applicants with disabilities.

Join to apply for the Relief Retail Security Officer role at Mitie Cleaning & Hygiene Services 1 day ago Be among the first 25 applicants Join to apply for the Relief Retail Security Officer role at Mitie Cleaning & Hygiene Services Get AI-powered advice on this job and more exclusive features. Pay rate: £12.45ph Various Shifts (to be discussed at interview) Job Overview Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. Better places, thriving communities. Pay rate: £12.45ph Various Shifts (to be discussed at interview) Job Overview Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided) Vetting It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated. Main Duties To deliver industry leading customer service To deter violence and public order offences To conduct patrols of the store Utilising CCTV systems to support the reduction of crime and stock loss Liaise with the store management teams Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety Benefits To Working With Mitie Include Contracted hours Annual leave entitlement Pension and Life insurance schemes Free uniform supplied SIA Re-licencing programme Comprehensive induction and training programme Access to Mitie\’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services. Apprenticeship schemes Progression and development opportunities All breaks are paid Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at . Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger. Apply Now Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie? Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other, Information Technology, and Management Industries Facilities Services Referrals increase your chances of interviewing at Mitie Cleaning & Hygiene Services by 2x Get notified about new Security Officer jobs in Cardiff, Wales, United Kingdom . Bristol, England, United Kingdom 4 months ago Bridgend, Wales, United Kingdom 1 day ago Broughton, Wales, United Kingdom 3 weeks ago Bristol, England, United Kingdom 2 weeks ago Bristol, England, United Kingdom 4 weeks ago Mobile Court & Tribunal Security Officer Bristol, England, United Kingdom 1 month ago Newport, Wales, United Kingdom 23 hours ago Bristol, England, United Kingdom 3 weeks ago Bristol, England, United Kingdom 4 months ago Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 4 days ago Merthyr Tydfil, Wales, United Kingdom 2 weeks ago Bristol, England, United Kingdom 2 weeks ago Bristol, England, United Kingdom 1 month ago St Fagans, Wales, United Kingdom £24,420.38-£24,420.38 22 hours ago Bristol, England, United Kingdom 2 days ago Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 2 months ago Information Security Officer (Bristol – Hybrid, 2 Office Days) National Security Division – Specialist Probation Practitioner – Wales and South West (Ref: 5966) Weston-Super-Mare, England, United Kingdom 1 day ago Corporate Security Senior Advisor – 30942 Bristol, England, United Kingdom 1 hour ago Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 3 weeks ago Bristol, England, United Kingdom 1 month ago Networking Architecture Intern, Security Research – Summer 2025 Bristol, England, United Kingdom 2 weeks ago Merthyr Tydfil, Wales, United Kingdom £80,000.00-£85,000.00 21 hours ago Senior Administrative Officer (Ref: 6118) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Relief Retail Security Officer employer: Mitie Cleaning & Hygiene Services

Mitie Cleaning & Hygiene Services is an exceptional employer that prioritises employee wellbeing and development, offering a competitive pay rate of £12.45 per hour along with a comprehensive benefits package including annual leave, pension schemes, and access to flexible benefits tailored to your lifestyle. With a strong commitment to fostering a diverse and inclusive work culture, Mitie provides extensive training and progression opportunities, ensuring that every team member can thrive in their role while contributing to a safe and welcoming shopping environment in Cardiff.
M

Contact Detail:

Mitie Cleaning & Hygiene Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Retail Security Officer

✨Tip Number 1

Familiarise yourself with the key responsibilities of a Relief Retail Security Officer. Understanding how to deliver exceptional customer service while ensuring safety will help you stand out during interviews.

✨Tip Number 2

If you don’t already have an SIA licence, consider enrolling in a training course as soon as possible. This shows your commitment to the role and can give you an edge over other candidates.

✨Tip Number 3

Network with current or former employees of Mitie. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.

✨Tip Number 4

Prepare to discuss real-life scenarios where you've successfully handled difficult situations or provided excellent customer service. This will demonstrate your capability to manage the challenges of the role effectively.

We think you need these skills to ace Relief Retail Security Officer

Customer Service Skills
Conflict Resolution
Attention to Detail
Surveillance Skills
Communication Skills
Teamwork
Problem-Solving Skills
Knowledge of Security Protocols
Ability to Remain Calm Under Pressure
Report Writing
Interpersonal Skills
Physical Fitness
Time Management
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Relief Retail Security Officer. Highlight your ability to deliver exceptional customer service and create a safe shopping environment in your application.

Highlight Relevant Experience: If you have previous experience in security or customer service roles, be sure to emphasise this in your CV and cover letter. Mention any relevant skills, such as conflict resolution or teamwork, that align with the job description.

SIA Licence Information: If you hold a current SIA licence or certificates, mention this prominently in your application. If you don’t have one, express your willingness to undergo training for a licence, as this shows your commitment to the role.

Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the job at Mitie. Use keywords from the job description to demonstrate that you are a good fit for the position and the company culture.

How to prepare for a job interview at Mitie Cleaning & Hygiene Services

✨Understand the Role

Make sure you thoroughly read the job description for the Relief Retail Security Officer position. Familiarise yourself with the key responsibilities, such as delivering exceptional customer service and conducting store patrols. This will help you tailor your answers to demonstrate how your skills align with what Mitie is looking for.

✨Highlight Relevant Experience

Prepare to discuss any previous experience in security or customer service roles. Be ready to share specific examples of how you've handled challenging situations, deterred crime, or improved safety in a retail environment. This will show that you have the practical skills needed for the job.

✨Showcase Your SIA Knowledge

If you hold an SIA licence or certificates, be sure to mention them during the interview. If not, express your willingness to undergo training. Understanding the importance of compliance and regulations in security will demonstrate your commitment to the role and the company.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if Mitie is the right fit for you.

M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>