At a Glance
- Tasks: Ensure safety and security at DWP sites while providing excellent customer service.
- Company: Join Mitie, a leader in security services with a commitment to community safety.
- Benefits: Flexible benefits, virtual GP access, financial wellbeing support, and high-street discounts.
- Other info: Inclusive recruitment process with diverse training and development opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Previous security experience and a valid DS licence required.
The predicted salary is between 24000 - 30000 £ per year.
Better places, thriving communities. At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for a new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom.
Job Overview
- Flexibility to travel, as this role will cover various DWP sites within the North London region and within a 20‑mile radius from the location of the advised vacancy.
- Ensure a safe and secure environment for the DWP staff, visitors, and property.
- Patrol the premises regularly to identify potential security threats.
- Monitor and control access to the building, ensuring proper identification and verification.
- Respond effectively to emergencies or suspicious situations.
- Liaise with local law enforcement and emergency services as needed.
- Provide a high level of customer service and assist staff and visitors in any security‑related matter.
- Conduct routine security checks and submit incident reports as appropriate.
- Adhere to Mitie and DWP security policies, procedures, and regulations.
Security and Health & Safety
- Look out for, and immediately report, any Health & Safety hazards on site.
- Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
- Previous security experience.
- DS licence required.
Benefits
- Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household, so you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme – for example, you could access 50% of your earned pay before payday for a small fee.
- Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible benefits platform, Choices, which lets you customise your benefits.
- Options include dental insurance, dining cards, coffee clubs and the purchase of technology products at an affordable cost.
- You will have access to high‑street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform, plus a cycle‑to‑work scheme.
- Life cover is the greater of your equivalent annual salary or a minimum of £10,000, giving peace of mind for your dependants.
- We also offer a save‑as‑you‑earn scheme and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- Employees receive Mitie Stars as recognition for hard work, with cash prizes each month and a chance to win a top prize of £10,000 at year‑end.
- We offer diverse training and development opportunities, with a wide selection of learning resources to suit you.
- We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know so we can make reasonable adjustments during the recruitment process.
Relief Officer - North London region employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on being an excellent employer, offering a supportive work culture that values flexibility and professional growth. As a Relief Officer in the North London region, you will enjoy a range of market-leading benefits tailored to your lifestyle, including access to a virtual GP, financial wellbeing assistance, and diverse training opportunities. Join our dedicated team and make a meaningful impact in your community while being recognised for your hard work through our Mitie Stars programme.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Officer - North London region
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might have insights into Mitie or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching common security scenarios and how you would handle them. Think about your previous experiences and be ready to share specific examples that highlight your skills and adaptability.
✨Tip Number 3
Show your passion for security! During interviews, express why you love working in this field and how you can contribute to creating safer environments. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and interests right there.
We think you need these skills to ace Relief Officer - North London region
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for security shine through! We want to see that you genuinely care about creating safe environments and making a difference in communities.
Tailor Your Experience:Make sure to highlight any previous security experience you have. We love seeing how your background aligns with the role, so don’t be shy about sharing relevant stories or achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Basics
Brush up on your security knowledge before the interview. Understand the key responsibilities of a Relief Officer, such as patrolling, monitoring access, and responding to emergencies. This will show that you're not just passionate but also well-informed about the role.
✨Demonstrate Customer Service Skills
Since this role involves assisting staff and visitors, be ready to share examples of how you've provided excellent customer service in the past. Think of situations where you handled difficult customers or resolved conflicts effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responses to potential security threats or emergency situations. This will help you demonstrate your ability to think on your feet and act decisively.
✨Show Your Commitment to Safety
Highlight your understanding of health and safety regulations. Be prepared to discuss how you would identify and report hazards on site. This shows that you take safety seriously and are proactive in maintaining a secure environment.
