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- Tasks: Greet clients, manage the reception area, and handle administrative tasks.
- Company: Mitie is a top facilities management company focused on exceptional service.
- Benefits: Enjoy competitive salary, flexible benefits, and discounts at popular retailers.
- Why this job: Join a dynamic team and develop your skills in a supportive environment.
- Qualifications: Previous hospitality experience and strong customer service skills are essential.
- Other info: Opportunities for professional development and a chance to earn rewards through Mitie Stars.
The predicted salary is between 20000 - 30000 £ per year.
Better places, thriving communities.
Front of House Receptionist
Location: 5 George Square, Glasgow, G2 1DY
Company: Mitie (on behalf of our corporate client)
Job Type: Full-time
Salary: £25,000
About Us: Mitie is a leading facilities management and professional services company, dedicated to delivering exceptional service to our clients. We are currently seeking a Front of House Receptionist to join our team and provide outstanding customer service on behalf of our corporate client.
Key Responsibilities
- Meet and greet clients and visitors with a warm and professional demeanor.
- Manage the client suite, ensuring it is well-maintained and welcoming.
- Set up audio-visual equipment for meetings and perform meeting room checks to ensure readiness.
- Oversee the hospitality kitchen, providing teas, coffees, and lunches for clients and staff.
- Maintain the day-to-day management of the kitchen area, ensuring and cleanliness.
- Complete various administrative tasks as required, demonstrating proficiency in Microsoft Office applications.
- Participate in food health and safety training (provided and paid for by the company).
- Adapt to the corporate environment with great personal skills and professionalism.
Shift Patterns
- The role will rotate around two shift patterns depending on events taking place:
- 7:30 AM – 4:00 PM
- 9:30 AM – 6:00 PM
Qualifications
- Previous experience in a Front of House or hospitality role is essential.
- Excellent customer service skills with a friendly and approachable attitude.
- Strong organizational skills and attention to detail.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Willingness to learn and adapt to new challenges.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional development and training.
- A dynamic and supportive work environment.
If you are passionate about providing exceptional customer service and have the experience we are looking for, we would love to hear from you! Please submit your CV and a cover letter detailing your relevant experience.
Mitie is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
- Apply Now
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie? #J-18808-Ljbffr
Receptionist employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture at Mitie. Understanding their values and commitment to exceptional service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Since the role requires excellent interpersonal skills, consider volunteering or taking part in community events where you can interact with diverse groups of people.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Word and Excel. Being proficient in these applications is crucial for the administrative tasks you'll be handling, so consider online tutorials or courses to enhance your knowledge.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Since the role involves rotating shifts and occasional overtime, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Front of House or hospitality roles. Emphasise your customer service skills and any specific achievements that demonstrate your ability to manage a welcoming environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for providing exceptional customer service. Mention how your previous experiences align with the responsibilities listed in the job description, such as managing client suites and setting up meeting rooms.
Showcase Your Skills: Highlight your proficiency in Microsoft Office applications, as this is essential for the role. Provide examples of how you've used these skills in past positions to complete administrative tasks efficiently.
Demonstrate Flexibility: Mention your willingness to adapt to different shift patterns and your flexibility for overtime. This shows that you are committed to supporting the team and can handle the dynamic nature of the role.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Showcase Your Customer Service Skills
As a Front of House Receptionist, your ability to provide exceptional customer service is crucial. Prepare examples from your previous roles where you successfully handled client interactions, demonstrating your friendly and professional demeanour.
✨Familiarise Yourself with the Company
Research Mitie and its corporate clients before the interview. Understanding their values and services will help you align your answers with what they are looking for, showing that you are genuinely interested in the role.
✨Demonstrate Organisational Skills
The role requires strong organisational skills. Be ready to discuss how you manage multiple tasks, such as overseeing the hospitality kitchen while ensuring meeting rooms are prepared. Use specific examples to illustrate your attention to detail.
✨Prepare for Shift Flexibility Questions
Since the role involves rotating shift patterns, be prepared to discuss your availability and flexibility. Highlight any previous experience working varied hours and your willingness to adapt to the needs of the business.