Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Observe and deter criminal activity while ensuring a safe shopping environment.
- Company: Join Mitie, a leading facilities management company with a strong commitment to employee development.
- Benefits: Enjoy flexible benefits, virtual GP access, and discounts across various retailers.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Must have an SIA licence and strong communication skills.
- Other info: Dynamic role with opportunities for progression and recognition through Mitie Stars.
The predicted salary is between 13 - 16 £ per hour.
Overview
Store Detective - B&Q Stores Reading and South East Area
Weekly hours: 50h
Hourly pay: £13.30
Responsibilities
- Observe, deter and arrest individuals involved in criminal activity.
- Liaise with police forces and other crime prevention partners to stay up to date with local crime trends.
- Build a local network to identify and disrupt crime.
- Report incidents accurately and in a timely fashion.
- Occasionally attend court to provide evidence.
What We Are Looking For
- Must be able to drive due to the nature of the job.
- Ability to adapt to varying daily store conditions and maintain composure under pressure.
- Strong customer service experience and communication skills (written and verbal).
- GCSE English or equivalent qualification.
- Proactive, forward-thinking, adaptable, and motivated with a drive to learn.
- Positive, outgoing team player.
- Essential: SIA licence – store detective experience is desirable.
- Excellent observational skills and the ability to handle sensitive situations and make quick decisions.
- Confidence to challenge individuals when necessary.
- Experience using modern surveillance systems, such as CCTV and electronic tagging.
Benefits & Development
- Our market-leading flexible benefits scheme includes:
- Virtual GP access for employees and household members.
- Salary Finance for financial wellbeing, including option to access a portion of earned pay before payday for a small fee.
- Choices platform to tailor benefits (dental insurance, dining cards, discounts, technology purchases, and more).
- MiDeals discounts across retailers and gyms; cycle-to-work scheme.
- Life cover, save-as-you-earn, and Mitie Matching Share Plan.
- Mitie Stars recognition with monthly cash prizes and an annual top prize of up to £10,000.
About Mitie
Since 1987, Mitie has 68,000+ employees and is a UK-leading facilities management and professional services company, serving clients from household names in banking to critical government sites, hospitals and schools. Progression, training, and development are supported across a wide range of resources.
Inclusion & Accessibility
We are committed to inclusive recruitment. If you have a disability or long-term condition and need reasonable adjustments during recruitment, please let us know by contacting us via email.
Store Detective - Reading and surrounding areas employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Detective - Reading and surrounding areas
✨Tip Number 1
Network like a pro! Connect with people in the industry, especially those already working as store detectives. They can give you insider tips and might even refer you to open positions.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss your observational skills and how you've handled sensitive situations in the past. Use real examples to demonstrate your experience.
✨Tip Number 3
Stay calm under pressure! The job requires composure, so practice scenarios where you might need to make quick decisions. This will help you feel more confident during interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for your application and interview process. Plus, it’s the best way to stay updated on new openings.
We think you need these skills to ace Store Detective - Reading and surrounding areas
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in customer service and security roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Store Detective role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and well-written. We appreciate good grammar and spelling, so take the time to proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Store Detective. Familiarise yourself with crime prevention strategies and the importance of customer service in this role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples from your past experiences where you've effectively communicated with customers or colleagues. Think about times when you had to handle sensitive situations or resolve conflicts, as these will demonstrate your ability to maintain composure under pressure.
✨Demonstrate Your Observational Skills
Be ready to discuss how you’ve used observational skills in previous roles. You might be asked situational questions, so think of specific instances where your attention to detail made a difference. This will highlight your suitability for monitoring and reporting incidents accurately.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making abilities. Practice responding to hypothetical situations related to theft or conflict resolution. This will not only prepare you for the interview but also showcase your quick thinking and proactive approach.
