Location and Shift: Reading | Monday to Friday | Flexible Operating Hours
We are seeking a Facilities Manager to ensure excellent service standards while ensuring compliance with SLAs, cleaning specifications, and operational procedures across multiple contracts.
Role Responsibilities
- Build strong relationships with contract clients and conduct regular audit inspections.
- Monitor performance against SLAs and cleaning specifications, ensuring high standards are consistently achieved.
- Manage daily employee wages and ensure full compliance with Health & Safety requirements.
- Follow statutory fire and safety regulations to minimise risk and maintain a safe environment.
- Ensure service delivery across multiple contracts aligns with company policies and procedures, including HR, QHSE, Right to Work, vetting, and compliance.
Qualifications and Requirements
- Proven management experience within soft services or cleaning in a facilities management environment.
- Excellent customer service and strong communication skills.
- Highly organised with effective time management abilities.
- IT literate, with a good working knowledge of Microsoft Office.
- IOSH Health & Safety qualification (desirable).
Benefits
- Access to a virtual GP for you and your household.
- Financial wellbeing support via Salary Finance, including early pay access and competitive loans.
- Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and technology products.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
