At a Glance
- Tasks: Ensure the safety and wellbeing of individuals in court custody while maintaining professionalism.
- Company: Join Mitie, a leading facilities management company with a commitment to diversity.
- Benefits: Flexible lifestyle benefits, virtual GP access, high street discounts, and enhanced pension contributions.
- Other info: Opportunities for training and career progression in a supportive team environment.
- Why this job: Make a real difference in Scotland's justice system while developing your career.
- Qualifications: Strong communication skills and a commitment to integrity; previous experience not essential.
The predicted salary is between 18900 - 23100 £ per year.
Better places, thriving communities.
- Job Overview
- Join Our Team and Make a Difference
Mitie is proud to be delivering the Justice Partners Escort and Court Custody Service (JPECCS) on behalf of the Scottish Prison Service.
We are looking for dedicated, resilient and professional individuals to join our Court Operations Team as Prisoner Custody Officers (PCOs).
This is an exciting opportunity to play a vital role in Scotland's justice system, ensuring the safe, secure and respectful care of individuals attending court.
As a Prisoner Custody Officer, you'll help maintain the safety and wellbeing of those in custody while working alongside courts, prisons, police services and justice partners to support the efficient operation of Scotland's courts.
Main Duties
- What You'll Be Doing
As a Prisoner Custody Officer, no two days are the same.
You will play a key role in maintaining a safe and secure environment while treating everyone in your care with dignity and respect.
- Your Responsibilities Will Include
- Supervising and caring for individuals held within court custody suites.
- Ensuring the safety, wellbeing and welfare of those in custody.
- Escorting individuals safely between custody suites and courtrooms.
- Conducting searches of individuals, holding areas and custody facilities in line with operational procedures.
- Supporting vulnerable and at-risk individuals through appropriate risk assessment and monitoring.
- Liaising with prison establishments, police custody teams, court officials and legal representatives.
- Maintaining security, order and professionalism within custody suites and court environments.
- Completing accurate records, reports and custody documentation.
- Working collaboratively as part of a team to ensure individuals arrive safely and on time for court appearances.
- What we are looking for
We are seeking candidates who
- Demonstrate integrity, professionalism and sound judgement.
- Are calm and resilient when working in challenging situations.
- Possess strong communication and interpersonal skills.
- Are reliable, trustworthy and committed to high standards.
- Work effectively as part of a team.
- Are able to treat people fairly, sensitively and with respect.
- Can follow procedures and maintain accurate records.
- Have the physical fitness required to safely undertake the duties of the role.
Previous custodial experience is not essential.
We welcome applications from individuals with experience in customer service, security, military, emergency services, social care, healthcare and other people-focused roles.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household.
So you can get expert advice by video or phone without having to leave your home.
We offer financial wellbeing assistance through our Salary Finance scheme.
For example, you could access 50% of your earned pay before payday for a small fee.
Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices.
You might choose to purchase up to five extra days’ holiday each year.
You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost.
There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our Mi Deals platform.
And we have a cycle-to-work scheme.
Life cover of up to four times your salary is available.
We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work.
There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people.
Progressing your career is therefore a top priority for us.
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally.
We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
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Prisoner Custody Officer- Aberdeen employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. Located in Dalkeith, this role as a Licensed Security Officer not only provides competitive benefits such as life cover and dental insurance but also fosters personal and professional growth through various opportunities. Join us to be part of a team that values proactive protection and compliance while enjoying unique perks like discounts through MiDeals.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Prisoner Custody Officer- Aberdeen
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We think you need these skills to ace Prisoner Custody Officer- Aberdeen
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Cleaning & Hygiene Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Cleaning & Hygiene Services.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Cleaning & Hygiene Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Cleaning & Hygiene Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Cleaning & Hygiene Services.
