At a Glance
- Tasks: Join a team delivering top-notch security and customer service at our Springfields site.
- Company: Mitie, a leader in Total Security Management with a focus on inclusivity.
- Benefits: Flexible benefits, virtual GP service, and access to discounts and training opportunities.
- Other info: Inclusive recruitment process with support for diverse needs.
- Why this job: Make a real impact by ensuring safety and providing excellent service in a dynamic environment.
- Qualifications: Strong communication skills and ability to follow instructions; SIA licence preferred.
The predicted salary is between 24000 - 28000 £ per year.
Job Overview
Mitie has a great opportunity for a Receptionist to join the Total Security Management Team.
The role is based at the Springfields site and is a permanent, full‑time position reporting to the Security Manager.
Main Duties
- Work as part of a team to deliver a first‑class service within the contract.
- Support the Service Level Agreement by ensuring all Site Support activities are carried out effectively.
- Respond to customer requests efficiently and effectively.
- Assist with Emergency Evacuation procedures.
- Support the review of procedures and processes.
- What We Need From You
- Ability to follow written and oral instructions accurately.
- Ability to interact with a variety of people including executive members, customers and contractors.
- Apply a security‑driven mindset while maintaining a customer‑service focus.
- Work independently within established guidelines and adjust to rapidly changing priorities.
- Book visitors and contractors onto and off site, ensuring regulatory obligations are met.
- Maintain accurate records of passes, performing regular audits.
- Issue passes following appropriate procedures.
- Take ownership of your work environment to ensure a professional first impression.
- Maintain and manage various IT systems, including Microsoft and other stand‑alone software packages.
- Prioritise workload effectively.
- Hold a current SIA licence or be able to obtain a new licence.
Benefits
- Flexible benefits scheme allowing you to choose benefits that suit your lifestyle.
- Virtual GP service for you and your household, available by video or phone.
- Salary Finance scheme enabling you to access up to 50% of your earned pay before payday for a small fee.
- Choice platform to customise benefits such as dental insurance, dining cards, coffee clubs and technology products.
- Access to high‑street discounts through the Mi Deals platform and cycle‑to‑work scheme.
- Life cover of the greater of your equivalent annual salary or £10,000.
- Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
- Recognition through Mitie Stars, with monthly cash prizes and an annual top prize of £10,000.
- Training and development opportunities via a wide selection of learning resources.
- Inclusive Recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
#J-18808-Ljbffr
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
We think you need these skills to ace Security Receptionist in Preston
Customer Service Skills
Communication Skills
Attention to Detail
Ability to Follow Instructions
Teamwork
Emergency Evacuation Procedures
Record Keeping
