At a Glance
- Tasks: Observe and prevent theft while working across various stores.
- Company: Join a leading high street retailer committed to thriving communities.
- Benefits: Earn £15.91 per hour with travel expenses covered.
- Other info: Dynamic role with opportunities to develop your skills and grow.
- Why this job: Make a real difference in your community by preventing crime.
- Qualifications: Must have 5 years UK work history and a valid SIA licence.
The predicted salary is between 33000 - 34000 € per year.
Better places, thriving communities.
Our client is a leading high street retailer. As a Store Detective, you will work across their network of stores, using your observation skills to help prevent the theft of stock. The detective team is crucial in the identification, apprehension, and prosecution of criminals who target our client.
Main Duties:- Observe, deter and arrest those taking part in criminal activity in line with the Theft Act.
- Follow the ASCONE process.
- Work with SOC CCTV operators to identify and stop offenders.
- Liaise with the police forces and other crime prevention partners in the areas you will be operating, to remain up to date with crime trends.
- Build a local network to identify and disrupt crime.
- Report incidents accurately and in a timely manner.
- Occasionally attend court to provide evidence.
- Highly adaptable, as each day at a regional store is different.
- Remain calm under pressure and react quickly in challenging situations.
- Experience in a customer‑facing role with a strong customer service background.
- Strong communication skills (both written and verbal), preferably with a GCSE or equivalent in English.
- Proactive and forward‑thinking approach to work, demonstrating adaptability and a desire to improve existing practices.
- Strongly self‑motivated with a can‑do attitude and a drive to learn.
- Positive, outgoing personality, ready to be part of a strong and established team.
- SIA licence – store detective experience is highly desirable.
- Exceptional observational skills, ability to handle sensitive situations and make quick decisions.
- Confidence to challenge people when necessary.
Store Detective in Portsmouth employer: Mitie Cleaning & Hygiene Services
Join a leading high street retailer as a Store Detective, where you will be part of a dynamic team dedicated to creating better places and thriving communities. With competitive pay, comprehensive travel reimbursements, and a supportive work culture that values adaptability and personal growth, this role offers a meaningful opportunity to make a difference in your local area. Enjoy the benefits of working in vibrant locations such as Chichester, Portsmouth, Bognor, and Worthing, while developing your skills in a customer-focused environment.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Detective in Portsmouth
✨Tip Number 1
Network like a pro! Connect with people in the industry, attend local events, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your observation skills! As a Store Detective, being sharp-eyed is key. Spend some time in public places observing interactions and behaviours. This will not only help you in interviews but also prepare you for the role itself.
✨Tip Number 3
Get familiar with the Theft Act and crime prevention strategies. Brush up on your knowledge so you can discuss it confidently during interviews. Showing that you’re proactive about understanding the role will definitely impress potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Store Detective in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially your customer service background and any previous roles that showcase your observational skills. We want to see how you can bring your unique strengths to the Store Detective role!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Store Detective position. Mention your SIA licence and any specific experiences that relate to crime prevention or working under pressure.
Show Off Your Communication Skills:Since strong communication is key in this role, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Store Detective inside out. Familiarise yourself with the Theft Act and the ASCONE process. This will show that you're not just interested in the job, but that you’re also knowledgeable about the responsibilities that come with it.
✨Show Off Your Skills
Highlight your observational skills and any relevant experience in customer-facing roles. Be ready to share specific examples of how you've handled challenging situations in the past. This will demonstrate your ability to remain calm under pressure and react quickly when needed.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare answers to common interview questions, focusing on how you can effectively liaise with police forces and other crime prevention partners.
✨Be Proactive and Positive
During the interview, showcase your proactive approach and can-do attitude. Employers love candidates who are eager to learn and improve existing practices. Bring a positive energy to the conversation, as they’re looking for someone who can fit into their established team.