At a Glance
- Tasks: Deliver exceptional guest experiences and support daily operations at Gunwharf Quays.
- Company: Join a vibrant team at Gunwharf Quays, known for its guest-focused environment.
- Benefits: Earn £13.45 per hour with flexible benefits tailored to your lifestyle.
- Other info: Enjoy diverse training opportunities and a supportive work culture.
- Why this job: Be part of a dynamic team creating memorable moments for guests.
- Qualifications: Outgoing, friendly, and confident in engaging with people.
The predicted salary is between 13.45 - 13.45 £ per hour.
Guest Services Host | Gunwharf Quays
Location: Gunwharf Quays Hours: 8-12 hours per week (weekends) Salary: £13.45 per hour Reporting to: Guest Services Lead
We are looking for a proactive and people‑focused Guest Services Host to support the delivery of an exceptional experience at Gunwharf Quays.
You will play a key role in the front‑line Guest Services team, ensuring smooth daily operations while maintaining the highest standards of customer service.
This is an exciting opportunity for someone who thrives in a fast‑paced environment, enjoys working in a team, and is passionate about creating memorable guest experiences.
Key Responsibilities
- Maintain a positive, empathetic and professional attitude towards our guests, brand partners and colleagues.
- Be confident in using radios to reach colleagues or centre personnel.
- Be proficient using Outlook, Excel and Office.
- Know the centre so you can answer questions from those working, visiting or living around Gunwharf Quays.
- Demonstrate cooperation, professionalism and team spirit within the Guest Services Team.
- Work with a positive demeanour and support others when required.
- Be open to change and flexible in the team where requirements are necessary.
- The role includes being inside and outside all times of the year, all weathers and rotating in/out with colleagues.
About You
- Outgoing and friendly.
- Confident in engaging with people.
- Flexible and able to work a variety of shifts including weekend and evenings.
Why Join Us?
- Be part of a vibrant, guest‑focused environment.
- Work within a supportive and collaborative team.
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We offer a virtual GP on hand for you and members of your household, financial wellbeing assistance, salary finance, and the choice to customise benefits through our flexible benefits platform, Choices.
You have access to high street discounts via Mi Deals, a cycle‑to‑work scheme, life cover, a save‑as‑you‑earn scheme, the Mitie Matching Share Plan, and Mitie Stars recognition for hard work.
We offer diverse training and development opportunities.
We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at
#J-18808-Ljbffr
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
