Customer‑Focused Security Officer — Retail & Leisure in Portsmouth
Customer‑Focused Security Officer — Retail & Leisure

Customer‑Focused Security Officer — Retail & Leisure in Portsmouth

Portsmouth Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety and security at a retail outlet while assisting customers.
  • Company: Leading facilities service provider with a focus on customer satisfaction.
  • Benefits: Career progression, performance bonuses, and flexible benefits scheme.
  • Why this job: Join a dynamic team and make a difference in customer safety.
  • Qualifications: Excellent communication skills, strong customer service background, and valid SIA licence.
  • Other info: Full-time role with opportunities for growth in a supportive environment.

The predicted salary is between 30000 - 42000 £ per year.

A leading facilities service provider is seeking a mid-senior level Security Officer in Portsmouth. This full-time role involves maintaining safety and security at a retail outlet, conducting patrols, and offering assistance.

The ideal candidate should have excellent communication skills, a strong customer service background, and a valid SIA licence.

Benefits include career progression opportunities, performance bonuses, and a flexible benefits scheme.

Customer‑Focused Security Officer — Retail & Leisure in Portsmouth employer: Mitie Cleaning & Hygiene Services

As a leading facilities service provider, we pride ourselves on fostering a supportive and dynamic work environment in Portsmouth. Our commitment to employee growth is reflected in our career progression opportunities and performance bonuses, while our flexible benefits scheme ensures that our team members can tailor their rewards to suit their individual needs. Join us to be part of a culture that values customer service excellence and teamwork, making every day at work both meaningful and rewarding.
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Contact Detail:

Mitie Cleaning & Hygiene Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer‑Focused Security Officer — Retail & Leisure in Portsmouth

Tip Number 1

Network like a pro! Reach out to your connections in the retail and leisure sectors. Let them know you're on the lookout for a Customer-Focused Security Officer role. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for those interviews! Brush up on your communication skills and think of examples where you've excelled in customer service. Show them you can handle any situation with a calm and professional approach.

Tip Number 3

Stay proactive! Keep an eye on our website for new job postings. Applying directly through us not only shows your interest but also gives you a better chance of landing that interview.

Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Customer‑Focused Security Officer — Retail & Leisure in Portsmouth

Communication Skills
Customer Service
SIA Licence
Patrolling
Safety and Security Management
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in previous roles, especially in retail or leisure settings.

Tailor Your CV: Don’t just send out the same CV for every job. We recommend tweaking your CV to match the job description. Focus on your relevant skills and experiences that align with the role of a Security Officer.

Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you express your interest in the role and why you’d be a great fit without rambling on.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Mitie Cleaning & Hygiene Services

Know Your Security Basics

Make sure you brush up on your security protocols and procedures. Familiarise yourself with common retail security challenges and how to address them. This will show that you’re not just a candidate with an SIA licence, but someone who understands the role inside out.

Showcase Your Customer Service Skills

Since this role is customer-focused, be ready to share examples of how you've handled difficult situations with customers in the past. Highlight your communication skills and how they’ve helped you maintain a safe and welcoming environment.

Prepare for Scenario Questions

Expect to be asked how you would handle specific security scenarios. Think about potential situations you might face in a retail environment and prepare your responses. This will demonstrate your problem-solving abilities and readiness for the job.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Customer‑Focused Security Officer — Retail & Leisure in Portsmouth
Mitie Cleaning & Hygiene Services
Location: Portsmouth

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