At a Glance
- Tasks: Lead small-scale projects and ensure high-quality delivery across the Armada PFI contract.
- Company: Join Mitie, a forward-thinking company focused on thriving communities.
- Benefits: Enjoy a supportive culture, lifestyle benefits, and opportunities for personal development.
- Other info: Dynamic role with excellent career growth and collaborative environment.
- Why this job: Shape the future of facilities management while making a real impact.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Better places, thriving communities. Join Mitie – the future of high performing places.
Location: Plymouth (HMS Drake). Contract: Full-time.
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We are looking for a Small Works / Internal Delivery Manager to lead the delivery of minor works and small-scale projects across the Armada PFI contract. This role is key to ensuring small projects, remedial works, and lifecycle activities are delivered safely, efficiently, and to a high standard. You will lead internal delivery teams and coordinate subcontractors, ensuring projects are completed on time, within budget, and in full compliance with contractual and regulatory requirements while supporting continuous improvement and cost-effective service delivery.
Role Responsibilities
- Lead the end-to-end delivery of minor works, internal projects, and remedial tasks from initial scope through to completion.
- Manage and develop the Internal Delivery Team, including multi-skilled tradespeople.
- Coordinate subcontractors and suppliers, ensuring value for money and high performance standards.
- Prepare project estimates and quotations, managing budgets and cost tracking across multiple projects.
- Maintain and manage project schedules, aligning works with maintenance and lifecycle programmes.
- Implement quality assurance processes, conducting inspections to ensure compliance with specifications and standards.
- Ensure full compliance with Health & Safety regulations, including development and review of RAMS and safe systems of work.
- Act as key stakeholder liaison, communicating effectively with clients, site users, and internal teams.
- Produce regular reports on performance, financials, and project progress for governance meetings.
- Identify opportunities to improve efficiency, increase self-delivery, and reduce reliance on external contractors.
- Oversee administrative activities including timesheets, absence tracking, stock control, and resource coordination.
Required Qualifications
- Experience within facilities management, building services, or construction environments.
- Demonstrated leadership experience managing teams or project delivery functions.
- Strong understanding of building trades and maintenance (multi-trade knowledge preferred).
- Experience in project planning, cost management, and delivering multiple projects concurrently.
- Sound knowledge of Health & Safety regulations within FM or construction environments.
- IT proficiency, including CAFM systems (e.g. Maximo or similar) and Microsoft Office.
- Must be eligible to obtain UK Security Check (SC) clearance.
What We're Looking For
- Strong leadership and team management capabilities with a hands-on approach.
- Excellent organisational skills with the ability to manage multiple projects and priorities.
- Proactive problem-solver with a logical and solutions-focused mindset.
- Strong communication and stakeholder engagement skills across all levels.
- Commercial awareness and ability to manage budgets and cost efficiencies.
- Ability to work autonomously while driving high standards of delivery and compliance.
- Positive, driven attitude with a commitment to continuous improvement and service excellence.
Desirable
- Trade or technical qualifications (e.g. NVQ Level 3, HNC/HND in construction or building services).
- Project management certifications (e.g. PRINCE2, APM).
- Health & Safety qualifications.
- Experience within PFI/PPP contract environments.
- Experience preparing small works proposals, cost analysis, and commercial justifications.
What's in it for you?
- Opportunity to lead and shape the delivery of small works within a high-profile contract.
- Exposure to a collaborative, multi-disciplinary facilities management environment.
- A supportive culture focused on development, performance, and continuous improvement.
- We have a range of lifestyle benefits.
If you need reasonable adjustments during the recruitment process, please let us know by emailing Zehdan Raja at zehdan.raja@mitie.com.
Small Works/Internal Delivery Manager in Plymouth employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a Small Works/Internal Delivery Manager in Plymouth, you will have the opportunity to lead impactful projects while benefiting from a culture that prioritises professional development and continuous improvement. With a focus on collaboration and high performance, Mitie offers a range of lifestyle benefits and a commitment to employee well-being, making it an excellent place to build your career.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Small Works/Internal Delivery Manager in Plymouth
✨Tip Number 1
Get to know the company inside out! Research Mitie's values, projects, and culture. This way, when you chat with them, you can show you're genuinely interested and align with their mission of creating better places and thriving communities.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Small Works/Internal Delivery Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for your interview by practising common questions related to project management and team leadership. Think about specific examples from your past that demonstrate your skills in managing budgets, timelines, and compliance with health and safety regulations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Mitie and contributing to their mission of high-performing places.
We think you need these skills to ace Small Works/Internal Delivery Manager in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Small Works/Internal Delivery Manager role. Highlight your experience in facilities management and project delivery, and don’t forget to showcase your leadership skills. We want to see how you can lead teams and manage projects effectively!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've managed and how you’ve ensured compliance with Health & Safety regulations. Let us know how you can contribute to our mission of creating better places.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love proactive problem-solvers! Share instances where you improved efficiency or reduced costs while managing multiple projects. This will show us your solutions-focused mindset.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the types of minor works and small-scale projects that Mitie handles. Be ready to discuss specific examples from your past experience that demonstrate your ability to lead similar projects, manage budgets, and ensure compliance with regulations.
✨Showcase Your Leadership Skills
As a Small Works/Internal Delivery Manager, your leadership capabilities are crucial. Prepare to share instances where you've successfully managed teams or coordinated subcontractors. Highlight your hands-on approach and how you've motivated your team to achieve high performance standards.
✨Demonstrate Your Problem-Solving Mindset
Mitie values proactive problem solvers. Think of challenges you've faced in previous roles and how you overcame them. Be ready to discuss your logical approach to finding solutions, especially in project planning and cost management.
✨Engage with Stakeholders Effectively
Communication is key in this role. Prepare to talk about how you've engaged with clients, site users, and internal teams in the past. Share examples of how you’ve maintained strong relationships and ensured everyone is aligned on project goals and progress.
