At a Glance
- Tasks: Protect customers' property and ensure safety by following security protocols.
- Company: Join a leading security firm with a commitment to excellence.
- Benefits: Flexible benefits, discounts, and a chance to earn cash prizes.
- Other info: Inclusive recruitment process with opportunities for personal growth.
- Why this job: Make a real difference in safety while developing your skills.
- Qualifications: SIA Licence required; previous security experience preferred.
The predicted salary is between 24000 - 28000 £ per year.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Deliver results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self‑development.
Main Duties
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- Ensure compliance with Industry and Statutory Legislation (require a front‑line licence in Security Guarding or Door Supervision, and a CCTV PSS SIA Licence). Additional courses may be contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodological and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Renew licence 16 weeks before expiry.
Security and Health & Safety
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to threats or changes within the work environment to take appropriate action to reduce disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- Call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Previous Security Experience
- SIA Licence
- SC Clearance desirable
Benefits
Our market‑leading flexible benefits scheme provides benefits that suit your lifestyle. You have access to a virtual GP, financial wellbeing assistance through our Salary Finance scheme, and a flexible benefits platform (Choices) to customise benefits such as dental insurance, dining cards, coffee clubs, and more. Additional benefits include high‑street discounts via MiDeals, a cycle‑to‑work scheme, life cover (greater of your equivalent annual salary or £10,000), a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. Recognition such as Mitie Stars, cash prizes and a potential top prize of £10,000 are also available.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make reasonable adjustments or changes during the recruitment process, please let us know by emailing at.
Retail Security Officer (Relief) – SIA Licensed in Plymouth employer: Mitie Cleaning & Hygiene Services
As a Retail Security Officer (Relief) with us, you will join a dynamic team dedicated to safeguarding our customers' assets while enjoying a supportive work culture that prioritises your professional growth. Our comprehensive benefits package, including flexible options tailored to your lifestyle and opportunities for continuous training, ensures that you are well-equipped to excel in your role. Located in a vibrant area, we foster an inclusive environment where every employee is recognised for their contributions, making it an excellent place to build a rewarding career in security.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer (Relief) – SIA Licensed in Plymouth
✨Tip Number 1
Get to know the company and its values before your interview. This way, you can show how your experience aligns with their mission and how you can contribute to their goals. It’s all about making that connection!
✨Tip Number 2
Practice common interview questions related to security roles. Think about scenarios where you had to handle difficult situations or emergencies. We want you to be ready to showcase your skills and experience confidently!
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. Make sure you look professional and presentable, as it reflects your seriousness about the position.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Security Officer (Relief) – SIA Licensed in Plymouth
Some tips for your application 🫡
Know the Job Inside Out:Before you start writing your application, make sure you really understand the role of a Retail Security Officer. Familiarise yourself with the key responsibilities and requirements mentioned in the job description. This will help you tailor your application to show how you fit the bill.
Show Off Your Experience:If you've got previous security experience or relevant qualifications, don’t hold back! Highlight these in your application. We want to see how your background aligns with what we’re looking for, so be specific about your skills and achievements.
Be Professional Yet Personal:While it’s important to maintain a professional tone, don’t forget to let your personality shine through. We love seeing genuine enthusiasm and a bit of character in applications. Just remember to keep it appropriate for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you’re familiar with the published Assignment Instructions (AI's) for the role. This shows that you’re proactive and understand the importance of compliance in security operations.
✨Demonstrate Your Security Knowledge
Be prepared to discuss your previous security experience and how it relates to the job. Highlight any relevant training or certifications, especially your SIA licence, and be ready to explain how you’ve applied this knowledge in real situations.
✨Showcase Your Problem-Solving Skills
Think of examples where you’ve had to use common sense and initiative in challenging situations. Discuss how you handled threats or potential hazards, as this will demonstrate your ability to stay calm and act effectively under pressure.
✨Ask Insightful Questions
Prepare a few questions about the company’s approach to security and health & safety. This not only shows your interest in the role but also gives you a chance to assess if the company’s values align with yours.
