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- Tasks: Be the go-to person for helpdesk queries and ensure smooth operations.
- Company: Join Mitie Cleaning & Hygiene Services, a leader in facilities management.
- Benefits: Enjoy personal development opportunities and additional perks.
- Other info: Part-time role with flexible hours in a supportive environment.
- Why this job: Make a difference in a dynamic role while gaining valuable experience.
- Qualifications: Experience in Facilities Management and excellent customer service skills.
The predicted salary is between 12 - 15 £ per hour.
Mitie Cleaning & Hygiene Services is looking for a part-time Facilities Coordinator in Oxford. The successful candidate will act as the first point of contact for the helpdesk, handling communications professionally.
Responsibilities include:
- Job logging
- Monitoring progress against SLAs
- Generating quotes for clients
Ideal candidates will have experience in Facilities Management and strong customer service skills. Opportunities for personal development and additional benefits are offered.
Part-Time Facilities & Helpdesk Coordinator employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Facilities & Helpdesk Coordinator
✨Tip Number 1
Make sure you know the ins and outs of Facilities Management. Brush up on your knowledge about job logging and SLAs, so you can chat confidently about them during interviews. We want to see that you’re not just a good fit, but that you really understand the role!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve handled difficult situations or provided excellent support. We love to hear real-life examples that show how you can be the first point of contact for the helpdesk.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. We often find that personal connections can lead to opportunities, so don’t be shy about putting yourself out there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love to see candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Part-Time Facilities & Helpdesk Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled communications in the past, especially in a helpdesk or facilities management role. Share specific examples that demonstrate your ability to keep things professional and efficient.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Use bullet points if necessary to make your skills and experiences stand out.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the job description. Mention specific responsibilities from the role, like job logging and monitoring SLAs, and explain how your background fits perfectly.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you brush up on your knowledge of Facilities Management. Familiarise yourself with common practices, SLAs, and the specific services offered by Mitie Cleaning & Hygiene Services. This will show that you're genuinely interested and prepared for the role.
✨Customer Service is Key
Since the role involves handling communications professionally, think of examples from your past experiences where you've excelled in customer service. Be ready to discuss how you resolved issues or improved client satisfaction, as this will highlight your suitability for the position.
✨Practice Job Logging Scenarios
Get comfortable with job logging and monitoring progress. You might be asked how you would handle a situation where a job is falling behind schedule. Prepare a few scenarios in advance so you can demonstrate your problem-solving skills during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This not only shows your interest but also helps you gauge if the company is the right fit for you. Consider asking about opportunities for personal development or how success is measured in the role.