At a Glance
- Tasks: Assist customers, build relationships, and handle admin tasks while hitting targets.
- Company: Join Mitie Cleaning & Hygiene Services, a leader in customer service.
- Benefits: Enjoy flexible hours, virtual GP access, and enhanced pension contributions.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in customer experiences while balancing work and life.
- Qualifications: Strong communication skills, organisational abilities, and Excel proficiency.
The predicted salary is between 12 - 15 € per hour.
Mitie Cleaning & Hygiene Services is hiring a part-time Customer Service Advisor in Greater Manchester. The role involves responding to customer requests, building relationships, performing various administrative tasks, and achieving KPIs.
Candidates should have excellent communication skills, organizational abilities, and proficiency in Microsoft Excel.
The position offers various benefits, including virtual GP access, enhanced pension contributions, and a salary finance scheme for early pay access.
Part-Time Customer Service Advisor — Flexible Hours & Benefits employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an excellent employer that values its employees by offering flexible working hours and a supportive work culture in Greater Manchester. With a focus on employee growth, the company provides access to various benefits such as virtual GP services and enhanced pension contributions, ensuring a rewarding and meaningful work experience for all team members.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer Service Advisor — Flexible Hours & Benefits
✨Tip Number 1
Make sure you know the company inside out! Research Mitie Cleaning & Hygiene Services and understand their values and services. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about responding to customer requests, try role-playing common customer service scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Get familiar with Microsoft Excel! Brush up on your Excel skills, as they’re essential for the administrative tasks in this role. There are loads of free online resources we can use to get up to speed quickly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and updates on job openings that you won’t want to miss!
We think you need these skills to ace Part-Time Customer Service Advisor — Flexible Hours & Benefits
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about customer service, make sure to highlight your excellent communication skills in your application. Use clear and concise language to demonstrate how you can effectively respond to customer requests.
Organise Your Application:We love a well-organised application! Structure your CV and cover letter neatly, making it easy for us to see your relevant experience and skills. Don’t forget to mention your proficiency in Microsoft Excel, as it’s a key part of the job.
Tailor Your Application:Take a moment to tailor your application to the specific role. Mention how your past experiences align with the responsibilities of a Customer Service Advisor and how you can help us achieve our KPIs.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the Company
Before your interview, take some time to research Mitie Cleaning & Hygiene Services. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Organisational Abilities
Since the role involves various administrative tasks, be ready to discuss how you manage your time and stay organised. You could mention tools or methods you use to prioritise tasks, ensuring you meet KPIs effectively.
✨Brush Up on Excel Skills
Proficiency in Microsoft Excel is a must for this position. If you have any specific projects or tasks where you've used Excel, be prepared to talk about them. Consider refreshing your knowledge on common functions and features that might be relevant to the job.
