At a Glance
- Tasks: Manage daily operations, respond to emergencies, and ensure security at a busy production plant.
- Company: Join Mitie, the UK's leading facilities management company with a diverse workforce.
- Benefits: Flexible benefits, virtual GP, financial wellbeing assistance, and high street discounts.
- Why this job: Make a real difference in emergency response while developing your career in a supportive environment.
- Qualifications: A Level or equivalent in English & Maths preferred; NEBOSH or IOSH is a plus.
- Other info: Opportunities for training, career progression, and recognition through Mitie Stars.
The predicted salary is between 36000 - 60000 £ per year.
To manage the day‑to‑day operational requirements of the contract in line with customer and contractual expectations, being the initial contact on operational security matters and ensuring consistent quality service delivery and prompt responses to all incidents. To operate in a response officer capacity to support incidents of fire, security, environmental and medical at a busy production plant.
Main Duties
- Medical emergency response – responding to requests, 1st aid medical treatment on scene, escalation to and liaising with external services, accident forms and report writing.
- Accident report writing, medical reports, medical log, transfer requests from OHD to/from hospital.
- Responding to spillages that may have a contamination impact to the environment – oil, paint, solvents, petrol/diesel etc. Contain, clean up, escalation, report BA trained, use of gas detection equipment, PPE, spill kits, Vetta drainage inflation equipment.
- Flood response – pumping, creation of dams, clean up, reporting.
- Carry out operational audits of site equipment and paperwork.
- Plan and participate in on‑site training as per training programme.
- Act as a key contact for all daily operational security matters across the plant.
- Be responsible for all security activities & standards of all security personnel, and ensure that all incidents are managed and responded to in accordance with agreed policies and procedures.
- Provide a highly visible security presence on and around the site.
- Operate internal and external patrols.
- Provide car park patrols and apply restrictions as required.
- Respond to emergencies immediately and request assistance where required.
- Reporting instances on and around the site.
- Operate search policy as instructed by BMW.
- Carry out initial investigations and report writing on incidents, accidents, damage, suspicious activities and parking.
- Perform as instructed locking and unlocking duties.
- Ensure that all Policies and Procedures for BMW and Mitie are followed.
- Ensure that the security teams are briefed on events or changes in procedures that have been implemented or are due to be introduced.
What we are looking for
- A Level or equivalent in English & Maths preferred
- NEBOSH or IOSH preferred
- FREC 3 or FAAW as a minimum
- Full and current driving licence. Licence to be checked prior to driving company vehicles
- Physically fit to pass a site‑related medical
- Clean shaven for breathing apparatus wear
- Excellent communication skills essential – report writing, 1‑2‑1 dialogues, radio communications, log book entries
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50 % of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger. Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie.
Relief Emergency Response Officer in Oxford employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Emergency Response Officer in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Relief Emergency Response Officer role.
✨Tip Number 2
Prepare for interviews by practising common questions related to emergency response and security management. We recommend doing mock interviews with friends or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your skills! Bring along any relevant certifications or training documentation to interviews. This not only demonstrates your qualifications but also shows your commitment to the role and the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Relief Emergency Response Officer in Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Relief Emergency Response Officer role. We want to see how your background aligns with the job description, so don’t hold back!
Show Off Your Communication Skills: Since excellent communication is key for this position, be sure to showcase your report writing and dialogue skills in your application. Use clear and concise language to demonstrate your ability to communicate effectively.
Highlight Relevant Qualifications: If you have NEBOSH, IOSH, or any first aid qualifications, make them stand out in your application. We’re looking for candidates who meet these requirements, so don’t forget to mention them!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, so don’t miss out on this opportunity!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Emergency Protocols
Familiarise yourself with the specific emergency response protocols relevant to the role. Be prepared to discuss how you would handle various scenarios, such as medical emergencies or environmental spillages, and demonstrate your understanding of the necessary equipment and procedures.
✨Showcase Your Communication Skills
Since excellent communication is essential for this position, practice articulating your thoughts clearly. Prepare examples of past experiences where you effectively communicated during incidents or wrote reports, as this will highlight your ability to convey critical information under pressure.
✨Demonstrate Your Physical Fitness
As physical fitness is a requirement for this role, be ready to discuss how you maintain your fitness levels. If possible, mention any relevant training or certifications that showcase your ability to perform physically demanding tasks, especially in emergency situations.
✨Understand the Company Culture
Research Mitie's values and culture to show that you align with their mission. Be prepared to discuss how you can contribute to a positive work environment and support the team in maintaining high security standards across the plant.